Contact center infrastructure deployment and operation typically requires highly skilled CTI engineers. When faced with sudden dynamic changes, the contact center operators typically escalate the issue with a predetermined process. This process results in long cycle times, higher operational costs and dissatisfied customers.
Contact center operations face dynamic challenges such as inbound call spikes, emergency closures and other unplanned incidents. Pointel’s Dynamic Contact Center Manager (DCCM) empowers contact center operation teams to rapidly and safely respond to such challenges. Operators can easily change parameters such as routing, load distribution, agent queues, and skills to meet the Service Level Agreement (SLA) objectives and optimize the customer experience.
Based on our record, ConvertKit seems to be more popular. It has been mentiond 20 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I’ve used https://convertkit.com/ for this in the past. - Source: Hacker News / 9 months ago
ConvertKit is my go to and still is for now. Source: 11 months ago
One lazy Saturday afternoon, a sudden epiphany struck me like lightning. I decided to seize every moment and pursue my bucket list dreams while capturing them on YouTube. My aim is to inspire others to cherish their time and embrace life's adventures with a newfound zeal. I want you to do the things on your bucket list. When I was sick and thought I was dying. The one thing that ruminated in my head was "I just... Source: 11 months ago
After trying Substck、ConvertKit、mailerlite and MailChimp, MailChimp won for me because:. - Source: dev.to / over 1 year ago
I did some digging on newsletter services like MailChimp, Sendinblue, and ConvertKit, and they would work except I wasn't looking to start paying a premium. Most of the newsletter services I looked into supported up to 300 readers on their free tier - and I'm fortunate enough to have more than that subscribed to the Serverless Picks of the Week newsletter. - Source: dev.to / over 1 year ago
Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
MailChimp - MailChimp is the best way to design, send, and share email newsletters.
DialogTech - DialogTech is an end-to-end call attribution and conversion platform.
Brevo - Innovative online Email Marketing solution to manage your contacts, create & send your newsletters and track your results. More than 80 000 clients. Best prices and attractive features.
CallScaler - At $0.20 per US phone number, CallScaler is the best solution for scaling your online call tracking website campaigns! Call recording, tracking, routing, analytics & more!
ActiveCampaign - Integrated email marketing, marketing automation, and small business CRM. Send beautiful newsletters, setup behavioral based automations, and benefit from sales automation.