Software Alternatives & Reviews

Plexus VS JitBit Helpdesk

Compare Plexus VS JitBit Helpdesk and see what are their differences

Plexus logo Plexus

Pioneering a new approach towards identity and contracts for everyone and everything.

JitBit Helpdesk logo JitBit Helpdesk

JitBit is a web-based help desk and ticketing software solution
  • Plexus Landing page
    Landing page //
    2021-10-04
  • JitBit Helpdesk Landing page
    Landing page //
    2018-09-30

Jitbit Helpdesk is a robust ticketing system for customer service teams. It includes Live Chat, Knowledge Base, tons of integrations (including Active Directory, MS Exchange, SAML etc.) and a powerful automation module that launches "actions" on "triggers".

Enterprise-grade help desk at a moderate price.

Plexus videos

PLEXUS | Registered Dietitian Nutritionist Reviews, Deep Dive

More videos:

  • Review - Plexus Review | My new Health journey
  • Review - My Honest Review of My First Month on Plexus

JitBit Helpdesk videos

Jitbit Helpdesk Ticketing System Walkthrough

More videos:

  • Review - Create subtickets in Jitbit Helpdesk Software

Category Popularity

0-100% (relative to Plexus and JitBit Helpdesk)
Project Management
100 100%
0% 0
Customer Support
0 0%
100% 100
Task Management
100 100%
0% 0
Help Desk
0 0%
100% 100

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Plexus and JitBit Helpdesk

Plexus Reviews

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JitBit Helpdesk Reviews

  1. Top-tier helpdesk for a moderate price

    Despite being a little lesser known help desk app than some other big names in the industry, Jitbit actually has a very competitive offer. If you are looking for a help desk app check them out.

    Pros: - A lot of features and integrations. Everything the other apps have - Clean UI. Small learning curve - Great automation features for bigger companies - They actually take suggestions from customers and implement them. Customer support is great too

    Cons: - UI is great but might look a bit outdated for some - Personally, we would benefit from a bit more granular permission control system - Reporting could be a little be more advanced

    🏁 Competitors: Zendesk, HelpScout

The Best Help Desk Software in 2020
JitBit Helpdesk is a simple, but powerful help desk software. It has no size limit - it works well with all company sizes. It offers both hosted and on-premise options so that you can have your help desk software the way that works best for your company.
Source: www.jitbit.com

What are some alternatives?

When comparing Plexus and JitBit Helpdesk, you can also consider the following products

Manus VR - Manus is a virtual reality focused glove that allows for tracking of movement in order to interact with VR environments.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Thrive - Thrive is an intuitive tool to manage your business using the latest trends in Project Management, Dashboards, Customer Relationship Management & Accounting

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ExoGlove - ExoGlove is a wireless virtual reality focused wearable meant to be used as a way of controlling games and environments. It uses built in censors in order to track hand and finger movement.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support