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PlayVox VS Zendesk Talk

Compare PlayVox VS Zendesk Talk and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

PlayVox logo PlayVox

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

Zendesk Talk logo Zendesk Talk

Zendesk Talk is a dedicated call center software that provides an opportunity and gives different modules in rather than your normal calling application.
  • PlayVox Landing page
    Landing page //
    2023-09-28

Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?

Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.

Centralize, filter, and prioritize all your interactions to identify where the real problems are.

PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.

Not present

PlayVox videos

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Playvox Agent Optimization Suite

More videos:

  • Review - Playvox Roles Management Feature
  • Review - Playvox App for Zendesk Support

Zendesk Talk videos

+ Add

What is Zendesk Talk & How it Compares to Others?

More videos:

Category Popularity

0-100% (relative to PlayVox and Zendesk Talk)

PlayVox

Zendesk Talk

Communication
77 77%
Communication
23% 23
Work Management
100 100%
Work Management
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100
Business & Commerce
100 100%
Business & Commerce
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare PlayVox and Zendesk Talk

PlayVox Reviews

We have no reviews of PlayVox yet.
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Zendesk Talk Reviews

10 Best Call Center Software (December 2022)
Zendesk Talk is call center software based in Zendesk’s service platform. This means you’ll also need to purchase a Zendesk product to use Zendesk Talk, but you’ll get one of the most comprehensive call center platforms you can find and it’s affordable for businesses of all sizes. This omnichannel solution covers live chat for your website, incoming and outgoing calls,...
Source: www.forbes.com

What are some alternatives?

When comparing PlayVox and Zendesk Talk, you can also consider the following products

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

Windstream Holdings - Windstream Holdings is a scalable cloud-based business phone solution that provides complete and unified communication applications to businesses of all sizes.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

BVoIP - BVoIP allows to easily add Cloud & On-Premise VoIP PBX to the product offering without having to re-invent the wheel or add another layer to the daily operations..

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

Loop Communications - Loop Communications provides hosted VoIP business phone systems to small businesses and mid-sized companies.

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