Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?
Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.
Centralize, filter, and prioritize all your interactions to identify where the real problems are.
PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.
Based on our record, When I Work seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
How are the users accessing these calendars if you don't create accounts for them? What you probably want is a work scheduling service like when I work: https://wheniwork.com. Source: about 1 year ago
You could try something like this: https://wheniwork.com. Source: almost 2 years ago
I record all of our takings through a spreadsheet and from this I add our takings into wheniwork.com and get my labour as a percentage of sales. Source: over 2 years ago
Look at wheniwork.com. We used them a few years ago and they had lots of features. Source: almost 3 years ago
We are going to resume our work in few weeks and looking for efficient time tracking applications to keep track of the people working in the lab at any given time. In one lab I am using WhenIWork app and planning to us clockify in the second lab. Both of them are free and have some pros and cons. I was wondering if anybody has experience using any other software (free) in your lab. We are a team of 5-6 people and... Source: almost 3 years ago
Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.
Deputy - Deputy is a software for employee scheduling, time and attendance and communication management.
ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.
ResourceGuru - The fast, simple way to schedule people, equipment, and other resources online.
Five9 - Five9 provides cloud-based call center software for sales, marketing and support.
Float - The leading resource management software for agencies, studios, and firms. With a simple, drag and drop interface and powerful editing tools, Float saves you time and keeps projects on track.