Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?
Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.
Centralize, filter, and prioritize all your interactions to identify where the real problems are.
PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.
ShareFile provides you with the ability to send, receive and share large business files securely. Through the ShareFile portal, you can offer your clients a personalized, company-branded and password-protected platform from which to collaborate on files.
Secure file transfer is ensured with ShareFile's high-end encryption and hurricane-protected data centers. ShareFile offers a range of tools and features to compliment your current business workflow and to ensure a seamless integration into your day-to-day operations.
Based on our record, ShareFile seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
My example was sharefile.com. I whitelisted sharefile then discover it uses "another" site for authentication. What suggestions (aside from me reading the source code which is what I've "been" doing) to ferret out all the other sites a "named" site (like sharefile.com) might also need whitelisting. Source: about 2 years ago
Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.
Dropbox - Online Sync and File Sharing
Five9 - Five9 provides cloud-based call center software for sales, marketing and support.
Google Drive - Access and sync your files anywhere
ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.
Box - Box offers secure content management and collaboration for individuals, teams and businesses, enabling secure file sharing and access to your files online.