Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?

Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.

Centralize, filter, and prioritize all your interactions to identify where the real problems are.

PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.

The NITSO Desk Monitor is a top-of-the-line employee monitoring software designed to help organizations in India improve productivity and efficiency. This powerful software is specifically designed to track and monitor the activities of employees on their computer screens in real time. It provides a comprehensive overview of employees' activities, including which websites they visit, which files they access, and how much time they spend on specific tasks. This information is presented in an easy-to-understand format that is accessible to managers and supervisors, making it easy to identify areas where employees are wasting time or not working efficiently. The NITSO Desk Monitor is also highly customizable, allowing users to tailor the software to meet the specific needs of their organization. With its advanced features and capabilities, the NITSO Desk Monitor is the best screen employee monitoring software in India.

For more information please visit https://www.nitsotech.com/desk-monitor-nitso-employee-monitoring-software/