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PlayVox VS LiveOps

Compare PlayVox VS LiveOps and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

PlayVox logo PlayVox

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

LiveOps logo LiveOps

inContact Contact Center Software
  • PlayVox Landing page
    Landing page //
    2023-09-28

Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?

Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.

Centralize, filter, and prioritize all your interactions to identify where the real problems are.

PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.

  • LiveOps Landing page
    Landing page //
    2023-04-13

  www.liveops.comSoftware by LiveOps

PlayVox

Website
playvox.com
Pricing URL
Official PlayVox Pricing
Release Date
-
Edit details

LiveOps

Website
liveops.com
Pricing URL
Official LiveOps Pricing
Release Date
2000 January
Startup details
Country
United States
State
Arizona
City
Scottsdale
Founder(s)
Bill Trenchard
Employees
100 - 249
Edit details

PlayVox videos

+ Add

Playvox Agent Optimization Suite

More videos:

  • Review - Playvox Roles Management Feature
  • Review - Playvox App for Zendesk Support

LiveOps videos

No LiveOps videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to PlayVox and LiveOps)

PlayVox

LiveOps

Communication
89 89%
Communication
11% 11
Work Management
100 100%
Work Management
0% 0
Call Center Software
0 0%
Call Center Software
100% 100
Business & Commerce
100 100%
Business & Commerce
0% 0

User comments

Share your experience with using PlayVox and LiveOps. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, LiveOps seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

PlayVox mentions (0)

We have not tracked any mentions of PlayVox yet. Tracking of PlayVox recommendations started around Mar 2021.

LiveOps mentions (1)

  • Jobs
    Sorry, I don’t really like DMs much. Liveops hires in all 50 states. It is very much off and on, great if you need part time work not so great for full time. You can find more information here! https://liveops.com. Source: about 1 year ago

What are some alternatives?

When comparing PlayVox and LiveOps, you can also consider the following products

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

Windstream Holdings - Windstream Holdings is a scalable cloud-based business phone solution that provides complete and unified communication applications to businesses of all sizes.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Loop Communications - Loop Communications provides hosted VoIP business phone systems to small businesses and mid-sized companies.

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

BVoIP - BVoIP allows to easily add Cloud & On-Premise VoIP PBX to the product offering without having to re-invent the wheel or add another layer to the daily operations..

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