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PlayVox VS AuditBoard

Compare PlayVox VS AuditBoard and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

PlayVox logo PlayVox

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

AuditBoard logo AuditBoard

AuditBoard is a platform that offers compliance and audit management that allows auditors to analyze, manage, and report the business operations.
  • PlayVox Landing page
    Landing page //
    2023-09-28

Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?

Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.

Centralize, filter, and prioritize all your interactions to identify where the real problems are.

PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.

  • AuditBoard Landing page
    Landing page //
    2023-09-01

PlayVox videos

+ Add

Playvox Agent Optimization Suite

More videos:

  • Review - Playvox Roles Management Feature
  • Review - Playvox App for Zendesk Support

AuditBoard videos

+ Add

AuditBoard Product Overview - #1 Audit Management Software

More videos:

  • Review - AuditBoard - SOX Compliance Software

Category Popularity

0-100% (relative to PlayVox and AuditBoard)

PlayVox

AuditBoard

Communication
100 100%
Communication
0% 0
Governance, Risk And Compliance
0 0%
Governance, Risk And Compliance
100% 100
Work Management
100 100%
Work Management
0% 0
Security & Privacy
0 0%
Security & Privacy
100% 100

User comments

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What are some alternatives?

When comparing PlayVox and AuditBoard, you can also consider the following products

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

SAI360 - GRC Platforms

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

SAP GRC - SAP solutions for governance, risk, and compliance (GRC) help companies minimize risk and stay in compliance with regulations.

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

Safety Culture - SafetyCulture is the operational heartbeat of working teams around the world. Its mobile-first operations platform leverages the power of human observation to identify issues and opportunities for businesses to improve everyday.

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