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PlayVox VS SAI360

Compare PlayVox VS SAI360 and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

PlayVox logo PlayVox

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

SAI360 logo SAI360

GRC Platforms
  • PlayVox Landing page
    Landing page //
    2023-09-28

Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?

Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.

Centralize, filter, and prioritize all your interactions to identify where the real problems are.

PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.

  • SAI360 Landing page
    Landing page //
    2020-02-04

PlayVox videos

+ Add

Playvox Agent Optimization Suite

More videos:

  • Review - Playvox Roles Management Feature
  • Review - Playvox App for Zendesk Support

SAI360 videos

No SAI360 videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to PlayVox and SAI360)

PlayVox

SAI360

Communication
100 100%
Communication
0% 0
Governance, Risk And Compliance
0 0%
Governance, Risk And Compliance
100% 100
Work Management
100 100%
Work Management
0% 0
Security & Privacy
0 0%
Security & Privacy
100% 100

User comments

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What are some alternatives?

When comparing PlayVox and SAI360, you can also consider the following products

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

Oracle Risk Management Cloud - Oracle Risk Management helps to document risks and enforce controls as an integral part of your ERP Cloud deployment

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

OneTrust - Privacy Management Software

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

LogicGate - The LogicGate platform empowers businesses to build agile enterprise process applications that deliver workflow automation and process efficiency

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