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Planhat VS AskNicely

Compare Planhat VS AskNicely and see what are their differences

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Planhat logo Planhat

Customer success has changed. Meet the modern Customer Platform!

AskNicely logo AskNicely

Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.
  • Planhat Landing page
    Landing page //
    2023-08-24

Planhat is a customer platform built to give insights, manage workflow and drive customer experience. Planhat is helping hundreds of modern technology companies worldwide center their business around their customers in order to maximize customer success and customer lifetime value.

Built for everyone from the CSM to the C-Suite, the platform allows you to unify your customer data, to set goals and ideal outcomes, and to enhance the customer journey with features like playbooks, automation and collaboration.

The company was founded in Stockholm, Sweden in 2014 and has a team of 100+ people across Europe, North America, South America, and APAC. Read more at www.planhat.com.

  • AskNicely Landing page
    Landing page //
    2023-07-18

Planhat videos

+ Add

Webinar: Customer Success Lifecycle Journey Maps | Planhat

AskNicely videos

+ Add

AskNicely: Your agency's new super tool.

Category Popularity

0-100% (relative to Planhat and AskNicely)

Planhat

AskNicely

Customer Success
100 100%
Customer Success
0% 0
Surveys
0 0%
Surveys
100% 100
Customer Experience Management
100 100%
Customer Experience Management
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Planhat and AskNicely

Planhat Reviews

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AskNicely Reviews

15 Best SurveyMonkey Alternatives in 2022
Genesis wanted to put out an NPS plan to collect the needed insights. According to Jake Best, Projects Coordinator for Genesis, “AskNicely has helped us address member issues to prevent cancellations.”
Source: qualaroo.com
SurveyMonkey Competitors and Alternatives – 7 of the Best
As AskNicely has a distinct focus on NPS, the survey options it offers are solely focused on this purpose. For the same reason, data tracked by AskNicely is similarly limited to survey responses alone.
Source: www.fieldboom.com
Compare 31 of the Best Online Reputation Management Software Services
Keep customers, increase referrals, and grow revenue using real-time NPS. The AskNicely software measures and improve the customer experience. It collects customer feedback and integrates with your CRM.
Source: referralrock.com
The 7 Best SurveyMonkey Competitors and Alternatives
As AskNicely has a distinct focus on NPS, the survey options it offers are solely focused on this purpose. For the same reason, data tracked by AskNicely is similarly limited to survey responses alone.
Source: www.fieldboom.com

What are some alternatives?

When comparing Planhat and AskNicely, you can also consider the following products

Churnzero - ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Totango - Totango is a Customer Success Software Platform

Google Forms - Simple web forms from Google.

Gainsight - Customer Success for the New Enterprise

Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

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