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PHPKB VS Confluence

Compare PHPKB VS Confluence and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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PHPKB logo PHPKB

PHPKB is a knowledge management software that helps your organization to set up a fully-responsive modern knowledge base and share information with staff & customers.

Confluence logo Confluence

Confluence is content collaboration software that changes how modern teams work
  • PHPKB Landing page
    Landing page //
    2022-02-26

Use our knowledge management software to set up a knowledge base and share information, documents, files, FAQs, how-to guides, and training material with staff and customers in a highly organized way. It reduces the time spent on customer support, improves the productivity of employees, and saves precious time wasted on searching for information. Its powerful group-based permission structure with private categories makes it easy to target and deliver, content to specific groups of knowledge base readers. With PHPKB, you can create rich documentation and knowledge base for your offerings (both internal and external) with ease. PHPKB provides a world-class authoring experience and can be easily customized to meet the needs of small to large scale enterprises.

Feature list of Knowledge Management Software - PHPKB

  1. WYSIWYG Editor with Markdown Support
  2. Review & Publish
  3. Category Manager
  4. Document Versioning & Rollback
  5. Internal Commenting (Collaboration)
  6. Backup (Both Database and Assets)
  7. Custom Domain Mapping (For Cloud Hosted Licenses)
  8. Intelligent Knowledge Base Search
  9. Design Customization and Branding
  10. Multilanguage Support with Automatic Content Replication
  • Confluence Landing page
    Landing page //
    2023-10-16

PHPKB

Website
phpkb.com
Pricing URL
Official PHPKB Pricing
$ Details
paid Free Trial $25.0 / Monthly ("Standard Edition", "1 Admin", "Unlimited Readers")
Platforms
Linux Windows PHP Cross Platform REST API Web Browser Google Chrome Internet Explorer Edge Apache Firefox
Release Date
2006 January
Edit details

Confluence

Website
atlassian.com
Pricing URL
Official Confluence Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

PHPKB features and specs

  • Easy to Set-up and use: Yes
  • Analytics and Reporting: Yes
  • LDAP Integration: Yes
  • WYSIWYG Editor: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Categories: Yes
  • Articles: Yes
  • User Groups: Yes
  • Glossary: Yes
  • News & Announcements: Yes
  • Markdown: yes
  • Version Control: Yes
  • Cloud-based: Yes
  • Self Hosted: Yes
  • Self-Service: Yes
  • Multiple Languages: Yes
  • Comments: Yes
  • Feedback & Commenting: Yes

Confluence features and specs

No features have been listed yet.

PHPKB videos

+ Add

How to use PHPKB

More videos:

  • Demo - Admin Area Overview

Confluence videos

+ Add

Confluence Cloud Product Demo 2019

More videos:

  • Demo - Atlassian Confluence Demonstration Video
  • Review - (2016) Introduction to Confluence: Create, share, and collaborate on projects in one place

Category Popularity

0-100% (relative to PHPKB and Confluence)

PHPKB

Confluence

Customer Support
100 100%
Customer Support
0% 0
Project Management
0 0%
Project Management
100% 100
Help Desk
100 100%
Help Desk
0% 0
Task Management
0 0%
Task Management
100% 100

User comments

Share your experience with using PHPKB and Confluence. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare PHPKB and Confluence

PHPKB Reviews

  1. Best Knowledge Base Management Solution

    Over the years, I’ve used more knowledge base software than I would like to remember. PHPKB is far and away the best solution I’ve encountered. It’s robust and full-featured, yet intuitive, fast and easy-to-use. Oh, and their customer support team is world class.

    🏁 Competitors: KnowledgeOwl, Freshdesk
    👍 Pros:    Document versioning|Easy user interface|Excellent features|Seo friendly|Data protection and security|Fully responsive|Unlimited readers|Publishing workflow|Single sign-on

Confluence Reviews

Best Gitbook Alternatives You Need to Try in 2023
Confluence is a collaboration tool from Atlassian that focuses on remote-ready teams that need to organize content. It has a built-in editor and allows for version control, making it easy to track changes and collaborate with team members. Confluence also has a wide range of templates and add-ons available, allowing users to add all types of documents for a knowledge base....
Source: www.archbee.com
Best 25 Software Documentation Tools 2023
Confluence is the perfect way to collaborate with your team. Is a web-based team collaboration and documentation tool. It helps teams work together, share information and create documentation in a centralized and organized manner. It's a platform that allows the team to create, edit, and organize content such as documents, pages, blogs and multimedia.
Source: www.uphint.com
Introduction to Doxygen Alternatives In 2021
Confluence is a tool in the innovation stack category of project management. In Confluence, it is easy to capture the details which is often lost in email inboxes and shared network drives due to the fact that it is easy to browse, update, as well as use.
Source: www.webku.net
12 Most Useful Knowledge Management Tools for Your Business
The biggest downside to Confluence is that, although it offers incredible features, users have to pay extra for some of them. However, if you have ten or fewer users, you can use the tool for free.
Source: www.archbee.com
Doxygen Alternatives
Confluence is a tool in the technology stack category of project management. In Confluence, it is easy to capture the information which is often lost in email inboxes and shared network drives because it is simple to search, update, as well as use.
Source: www.educba.com

What are some alternatives?

When comparing PHPKB and Confluence, you can also consider the following products

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Notion - All-in-one workspace. One tool for your whole team. Write, plan, and get organized.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

Slack - A messaging app for teams who see through the Earth!

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