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Pega Customer Service VS ePowerCenter

Compare Pega Customer Service VS ePowerCenter and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Pega Customer Service logo Pega Customer Service

Pega Customer Service is a cloud-based, multi-channel customer service solution that helps companies be proactive, responsive, and efficient while providing a superior customer experience.

ePowerCenter logo ePowerCenter

Cloud-based CRM software for contact center agents
  • Pega Customer Service Landing page
    Landing page //
    2023-02-10
  • ePowerCenter Landing page
    Landing page //
    2023-09-21

Category Popularity

0-100% (relative to Pega Customer Service and ePowerCenter)

Pega Customer Service

ePowerCenter

Help Desk
38 38%
Help Desk
62% 62
Business & Commerce
50 50%
Business & Commerce
50% 50
Communication
51 51%
Communication
49% 49
Customer Support
33 33%
Customer Support
67% 67

User comments

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What are some alternatives?

When comparing Pega Customer Service and ePowerCenter, you can also consider the following products

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Hubspot Service Hub - HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer, while driving efficiency for your team.

Service Creatio - The Omnichannel Customer Service and Support

Vtiger Help Desk - Vtiger Help Desk provides multi-channel helpdesk solution.

Zendesk Suite - The complete Zendesk suite in one package

Oracle Service Cloud - Web, Social & Contact Center

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