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ePowerCenter VS Oracle Service Cloud

Compare ePowerCenter VS Oracle Service Cloud and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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ePowerCenter logo ePowerCenter

Cloud-based CRM software for contact center agents

Oracle Service Cloud logo Oracle Service Cloud

Web, Social & Contact Center
  • ePowerCenter Landing page
    Landing page //
    2023-09-21
  • Oracle Service Cloud Landing page
    Landing page //
    2023-09-15

ePowerCenter videos

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Oracle Service Cloud videos

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19D Oracle Service Cloud Release Overview

Category Popularity

0-100% (relative to ePowerCenter and Oracle Service Cloud)

ePowerCenter

Oracle Service Cloud

Help Desk
50 50%
Help Desk
50% 50
Business & Commerce
53 53%
Business & Commerce
47% 47
Communication
47 47%
Communication
53% 53
Customer Support
50 50%
Customer Support
50% 50

User comments

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What are some alternatives?

When comparing ePowerCenter and Oracle Service Cloud, you can also consider the following products

Hubspot Service Hub - HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer, while driving efficiency for your team.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Service Creatio - The Omnichannel Customer Service and Support

Vtiger Help Desk - Vtiger Help Desk provides multi-channel helpdesk solution.

Symphony SUMMIT - Symphony Summit is an IT Service Management solution that utilizes latest innovations IT technology including mobility, analytics and automation in order to enable IT service firms and CIOs enhance the productivity of their IT service operations whi…

Verint - Verint provides actionable intelligence solutions for enterprise workforce optimization and security intelligence.

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