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Payoneer VS SympoQ

Compare Payoneer VS SympoQ and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Payoneer logo Payoneer

Whether making international payments, receiving funds, managing your digital business, or accessing capital, Payoneer opens your business up to the world.

SympoQ logo SympoQ

Customer support software with support ticketing, live chat and knowledge base features agile teams and startups use to automate support process from a single platform.
  • Payoneer Landing page
    Landing page //
    2023-10-22
  • SympoQ Landing page
    Landing page //
    2022-12-29
  • SympoQ Live chat dashboard
    Live chat dashboard //
    2024-03-01

SympoQ is intuitive and flexible customer support software built to help manage help desk processes with a 360° view of customer service and support activities.

Support ticketing

SympoQ can be used as a back-end support ticketing software or as a front-end, full featured help desk system. The back-end features allow customers and agents to submit and track requests by a common email service without ever knowing what's behind the scene. When used as a front-end helpdesk system, customers and agents can access a dedicated portal with access to data required to manage issues and tickets according to their roles and permissions.

Shared inboxes for departments and teams

In addition to it's core benefit to ensure consistent customer support on both client and support side of help desk, the SympoQ's major feature distinction is in a provision of separate workspaces (queues) with access permissions for diverse teams and departments.

Live chat

Allows customers to message directly to your customer service or sales teams. Customers can quickly solve any sort of query or issue they might be facing.

Payoneer

Website
payoneer.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

SympoQ

Website
sympoq.com
Pricing URL
Official SympoQ Pricing
$ Details
paid Free Trial $10.0 / Monthly (Concept plan, one agent seat)
Platforms
Browser Google Chrome Firefox Cloud Edge REST API Web Oracle
Release Date
2018 May
Edit details

Payoneer features and specs

No features have been listed yet.

SympoQ features and specs

  • Easy to Set-up and use: Take less than a minute to get your team up and running
  • Clean UI: Yes
  • Live chat: Real-time conversation with customers
  • Analytics and Reporting: Analytics and dashboard provide insight of your team activities
  • Automation: The AI engine recommends solutions to customer requests
  • Integrations: Yes (REST API)
  • Web widget: Show contact form, FAQs and Live chat on every web page.

Payoneer videos

+ Add

Using Payoneer to receive Amazon payments?? - ASK JUNGLE SCOUT EP #13

More videos:

  • Review - Can You Use Payoneer To Receive Payments For Your E-Commerce Business? | #39
  • Review - Payoneer 2019 Highlights: A Year in Review

SympoQ videos

No SympoQ videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Payoneer and SympoQ)

Payoneer

SympoQ

Online Payments
100 100%
Online Payments
0% 0
Customer Support
0 0%
Customer Support
100% 100
Payment Platform
100 100%
Payment Platform
0% 0
Help Desk And Ticketing
0 0%
Help Desk And Ticketing
100% 100

Questions and Answers

As answered by people managing Payoneer and SympoQ.

How would you describe your primary audience?

SympoQ's answer:

Startups and agile support teams.

What makes your product unique?

SympoQ's answer:

SympoQ delivers AI driven support ticket management along with live chat software and integrated knowledgebase.

Why should a person choose your product over its competitors?

SympoQ's answer:

SympoQ is simple to use for non-technical users, and allows fast implementation of internal help desk process. It can be introduce to support team and customers without a custom user training.

Which are the primary technologies used for building your product?

SympoQ's answer:

SympoQ is delivered as a pure Cloud - help desk Software-as-a-Service.

What's the story behind your product?

SympoQ's answer:

SympoQ has been built by using the best help desk practices of thousand of our customers over a past few years. We deliver frequent releases with new features to improve support capability of our customers.

Who are some of the biggest customers of your product?

SympoQ's answer:

  • Software companies
  • Telecom operators

User comments

Share your experience with using Payoneer and SympoQ. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Payoneer and SympoQ

Payoneer Reviews

8 Best Payoneer Alternatives – Which Payoneer Competitors You Can Use?
You can download the iOS or Android mobile Payoneer app. The app allows you to manage funds, but you can’t make payments with the app. For more info about Payoneer, you can check is Payoneer legit review.
Source: www.kasareviews.com
8 Best Wise Alternatives – Which Wise Competitors Should You Try?
Payoneer was launched in 2005 as a financial services organization. The company is a MasterCard Service Provider for many countries across the globe. Payoneer is a great site like Wise, which can be used for online money transfers and digital payments and gives access to working capital to a wide variety of international businesses.
Source: www.kasareviews.com
5+ Best Payoneer Alternatives For Freelancers & Businesses
Talking about its working, Payoneer allows you to receive or send money to anyone in the world (provided they have a Payoneer account as well). You can also send invoices, track & manage your transactions, withdrawals, etc. in your Payoneer account.
Source: digitalmarketingtipsy.com
9 Best Payoneer Alternatives for Freelancers | 2022
You can transfer money from Paypal to Payoneer but there is no direct way to transfer money from Payoneer to Paypal. However, you can transfer using an agent. You can easily find an agent by searching on Google. Moreover, you can also send money by Payoneer master card and Payoneer Global payment service.
Source: www.digitalgondola.com
Top 10 PayPal Alternatives
Payoneer is a good PayPal alternative as you can use its credit card to shop online, and to withdraw fund from your local MasterCard ATM points.
Source: www.stayonsearch.com

SympoQ Reviews

We have no reviews of SympoQ yet.
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What are some alternatives?

When comparing Payoneer and SympoQ, you can also consider the following products

PayPal - PayPal is the faster, safer way to pay online without sharing financial details, send and receive money or accept credit and debit cards as a seller

JitBit Helpdesk - JitBit is a web-based help desk and ticketing software solution

Stripe - Online payment processing for internet businesses. Stripe is a suite of payment APIs that powers commerce for online businesses of all sizes. Use Stripe’s payment platform to accept and process payments online for easy-to-use commerce solutions.

iHelpDesk - iHelpdesk is cloud based help desk service, cloud based SaaS help desk software

Braintree - An all-in-one solution to accept, process, and split payments in your mobile app or online - from small business to large enterprise.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

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