Software Alternatives, Accelerators & Startups

Parseur.com VS HelpScout

Compare Parseur.com VS HelpScout and see what are their differences

Parseur.com logo Parseur.com

Automate text extraction from emails and PDFs by using our powerful email and document parser.

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • Parseur.com Landing page
    Landing page //
    2021-06-15

Parseur is a leading document processing software ranging from email parsing to PDF extraction. Use Parseur to automate text extraction from emails, PDFs, spreadsheets, attachments and documents and put your business on auto-pilot. Setup is easy as everything is point & click and intuitive. Send parsed data to thousands of applications in real time via our integrations with Google Sheets, Zapier, Microsoft Power Automate and Make or your custom application using webhooks.

Companies in finance, food delivery, real estate, e-commerce, marketing, logistics & delivery, travel, hospitality and more are saving thousands of work hours every month by automating their data entry process with Parseur.

  • HelpScout Landing page
    Landing page //
    2023-07-14

Parseur.com

$ Details
freemium $39.0 / Monthly (100 pages per month)
Platforms
Browser Web Google Chrome Cross Platform Firefox Safari
Release Date
2016 December

HelpScout

$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Platforms
-
Release Date
-

Parseur.com videos

Meet Parseur, a powerful tool to extract text from emails and PDFs

HelpScout videos

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Category Popularity

0-100% (relative to Parseur.com and HelpScout)
Email Parsing
100 100%
0% 0
Help Desk
0 0%
100% 100
Data Extraction
100 100%
0% 0
Customer Support
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Parseur.com and HelpScout

Parseur.com Reviews

  1. Parsing PDF at ease

    When dealing with entities that send lots of data in an unstructured way because they think a PDF is the end of their digitalization process, Parseur is a great tool to automate reading this PDF and converting its data into structured json and then from their you can send it to your endpoint.

  2. Powerful Solution with Excellent Support

    Email may probably never die but that doesn't mean that business processes should be slowed or halted. Parseur enables us to create a lot more efficiencies by handling email data as though it was keyed in by a customer agent.

    There are other services that do this but for the low cost and the ease of use, this service is the best.

    For those of us working in the European Union, Parseur was also easy to assess and approve for GDPR requirements.

    The support for post processing is very powerful and with a extensive export options, it is very easy to get data into the right funnel.

    🏁 Competitors: Mailparser, Parserr
    👍 Pros:    Quickly compliant with gdpr|Microsoft power automate ready|Its flexible and easy to use|Outstanding customer support

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, Parseur.com should be more popular than HelpScout. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Parseur.com mentions (12)

  • Is it Possible to have info from text messages/emails auto added or removed from an Excel sheet as they come in?
    You can get an account with https://parseur.com/ and then a number with OpenPhone, and Zappier. Those 3 will let you do what you want (easily). Source: about 1 year ago
  • Building an email parser with ChatGPT-4 and Laravel
    I’m sure this is super cool, but have you considered https://parseur.com it’s built for stuff like this. Source: about 1 year ago
  • Using Power Automate To Parse Email and Extract Information From The Body
    For more complex layouts, or if you have to deal with several layouts, it may be better to use third party document extraction tool that connects to like Parseur. Source: over 1 year ago
  • Email, PDF, to Sales order? Automate Sales Order Entry
    You could use a document parser tool, like Parseur to better automate the process. Source: over 1 year ago
  • CEO looking for a solution
    And if you ever are in need of an intelligent document processing software, have a look at Parseur.com (of which I'm the co-founder, sorry for the shameless plug ;-)). Source: about 2 years ago
View more

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing Parseur.com and HelpScout, you can also consider the following products

Mailparser - Extract data from e-mails. Automate your business.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

DocParser - Extract data from PDF files & automate your workflow with our reliable document parsing software. Convert PDF files to Excel, JSON or update apps with webhooks.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Parserr - Easily extract data from emails and convert it into useable, structured information. Discover the most efficient way of email data extraction that saves time and generates leads for your marketing department

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!