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Parature VS Zammad

Compare Parature VS Zammad and see what are their differences

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Parature logo Parature

Parature is a web-based customer management tool. Control your image and customer service with Parature's interactive customer relations.

Zammad logo Zammad

The Zammad - Help Desk and Ticket System - Community Page
  • Parature Landing page
    Landing page //
    2021-10-29
  • Zammad Landing page
    Landing page //
    2023-07-27

Parature videos

No Parature videos yet. You could help us improve this page by suggesting one.

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Zammad videos

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Zammad

More videos:

  • Review - Zammad - LDAP Integration

Category Popularity

0-100% (relative to Parature and Zammad)

Parature

Zammad

Internal Knowledgebase
100 100%
Internal Knowledgebase
0% 0
Customer Support
0 0%
Customer Support
100% 100
WiKi
100 100%
WiKi
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Parature and Zammad. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Zammad seems to be more popular. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Parature mentions (0)

We have not tracked any mentions of Parature yet. Tracking of Parature recommendations started around Mar 2021.

Zammad mentions (18)

  • An open-source ticketing system
    Zammad is very easily the best free and open-source ticket system, but just to avoid confusion: The .com link is for the commercial Zammad offering with support or as a hosted SaaS. The free version you have to self-host is under the .org site: https://zammad.org/. Source: 12 months ago
  • MSP opensource ticketing tool -ITSM
    Https://zammad.org/ it cery customizable and has a fsitly good documentation. Source: 12 months ago
  • Ticketing system for internal IT team
    Zammad, open-source, free (when self-hosted): https://zammad.org/. Also has a knowledge base for you to provide to your users. Source: about 1 year ago
  • Free Service Desk Software
    Why don't you guys know Zammad? An open-source helpdesk platform which I am using smoothly. Source: about 1 year ago
  • Implement a real ticket system, a basic one or none for a tiny company with one admin?
    A simple self-hosted one: https://zammad.org/. Source: over 1 year ago
View more

What are some alternatives?

When comparing Parature and Zammad, you can also consider the following products

Tettra - Tettra is a company wiki that helps teams manage and share organizational knowledge.

osTicket - osTicket is a widely-used open source support ticket system.

Obie.ai - Access knowledge quicker without leaving Slack

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

teampage - Create & Publish A Simple Responsive Team Page In Minutes.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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