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Papertrail VS SolarWinds Service Desk

Compare Papertrail VS SolarWinds Service Desk and see what are their differences

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Papertrail logo Papertrail

Frustration-free log management. Get started in seconds.

SolarWinds Service Desk logo SolarWinds Service Desk

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!
  • Papertrail Landing page
    Landing page //
    2021-10-11
  • SolarWinds Service Desk Landing page
    Landing page //
    2023-05-16

Papertrail videos

No Papertrail videos yet. You could help us improve this page by suggesting one.

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SolarWinds Service Desk videos

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SolarWinds Service Desk Overview

More videos:

  • Review - Why Choose Samanage IT Service Management Software?
  • Review - Putting ITIL 4 Into Practice With SolarWinds Service Desk – SolarWinds Lab Episode #87
  • Review - What's the Best Part of the Samanage Service Desk Software Experience?

Category Popularity

0-100% (relative to Papertrail and SolarWinds Service Desk)

Papertrail

SolarWinds Service Desk

Log Management
100 100%
Log Management
0% 0
Help Desk
0 0%
Help Desk
100% 100
Monitoring Tools
52 52%
Monitoring Tools
48% 48
Service Desk
0 0%
Service Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Papertrail and SolarWinds Service Desk

Papertrail Reviews

Best Log Management Tools for Elixir Phoenix
Papertrail is a solid choice that has been around for a while. We’ve used it in production for years and it met our needs. It is easy to set up with Gigalixir. With Heroku, it is a one-click add-on. Some of the product reviews we found said it can become expensive as you scale, especially compared to some of our other options. Papertrail is the best for Heroku apps.
Source: staknine.com
Top 21 Log Management Software Tools
Papertrail is a log management service that takes care of aggregating, searching, and analyzing any type of log files, system logs, or basic text log files. Its real-time features allow for developers and engineers to monitor live happenings for apps and servers as they are happening. Papertrail offers seamless integration with services like Slack, Librato and Email to help...
Source: apiumacademy.com
The Best 21 Sharepoint Alternatives in 2019
Among its many features, Papertrail has many capturing solutions. This is the dynamic answer to minimize the amount of documents you keep in printed form.
Source: www.workzone.com
Best Log Management Tools: Useful Tools for Log Management, Monitoring, Analytics, and More
Papertrail is a snazzy hosted log management tool that takes care of aggregating, searching, and analyzing any type of log files, system logs, or basic text log files. Its real-time features allow for developers and engineers to monitor live happenings for apps and servers as they are happening. Papertrail offers seamless integration with services like Slack, Librato and...
Source: stackify.com

SolarWinds Service Desk Reviews

Top 7 Alternatives To Snipe-IT (ITAM Tool)
SolarWinds ITAM solutions provide automated asset discovery, inventory tracking, software license management, and usage monitoring features. This allows IT Admin to gain greater visibility into their IT assets, optimize asset utilization, and improve compliance with licensing agreements and other regulations.
Source: www.zluri.com
11 NetBox Alternatives
SolarWinds Service Desk is an online service that provides IT solutions to remove barriers to support employee services. By using this application, you can easily improve your service desk and receive solutions on asset management, you can do all this by integrating with several cloud applications. First-time users of this service are surprised to see its simple and...
Source: www.justalternativeto.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Samanage is actually an IT service desk and asset management software with powerful helpdesk tools. This fact immediately separates it from Samanage alternatives. Larger companies are using this software as an integrated service desk management for customers and employees alike.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Samanage is the only help desk software option on this list that’s ITIL-ready and has IT asset management capabilities. It’s also 19th on our list of the most popular help desk software products. With a self-service portal, mobile access, and advanced reporting, there’s not much you’d need that Samanage can’t offer.
Source: blog.capterra.com

Social recommendations and mentions

Based on our record, Papertrail seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Papertrail mentions (1)

SolarWinds Service Desk mentions (0)

We have not tracked any mentions of SolarWinds Service Desk yet. Tracking of SolarWinds Service Desk recommendations started around Mar 2021.

What are some alternatives?

When comparing Papertrail and SolarWinds Service Desk, you can also consider the following products

Splunk - Splunk's operational intelligence platform helps unearth intelligent insights from machine data.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

logstash - logstash is a tool for managing events and logs.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

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