OwnerRez
Guesty
Hosthub
Smoobu
Escapia
CiiRUS
Kigo
Lodgify
JitBit Helpdesk
Freshdesk
Zendesk
HelpScout
osTicket
HappyFox
UseResponse
Intercom
Experience the difference of “Elite.” Integrate with all major vacation rental channels to seamlessly sync availability, rates, rules, and listing content. Get your own modern fast website, process payments directly, manage inquiries, communication, and guest checkout with e-sign renter agreements.
Jitbit Helpdesk is a robust ticketing system for customer service teams. It includes Live Chat, Knowledge Base, tons of integrations (including Active Directory, MS Exchange, SAML etc.) and a powerful automation module that launches "actions" on "triggers".
Enterprise-grade help desk at a moderate price.
OwnerRez JitBit HelpdeskDespite being a little lesser known help desk app than some other big names in the industry, Jitbit actually has a very competitive offer. If you are looking for a help desk app check them out.
Pros: - A lot of features and integrations. Everything the other apps have - Clean UI. Small learning curve - Great automation features for bigger companies - They actually take suggestions from customers and implement them. Customer support is great too
Cons: - UI is great but might look a bit outdated for some - Personally, we would benefit from a bit more granular permission control system - Reporting could be a little be more advanced
Guesty - Guesty is a cloud based software program that is designed to make owning and running an Airbnb or other vacation rental home easier.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Hosthub - Hosthub is a Property Management Platform that helps property owners & managers manage their properties on multiple channels.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Smoobu - The all-in-one vacation rental management software
HelpScout - Help Scout is a simple, straightforward way to provide excellent support
