Software Alternatives, Accelerators & Startups

OTRS ITSM VS KeyReply

Compare OTRS ITSM VS KeyReply and see what are their differences

OTRS ITSM logo OTRS ITSM

OTRS ITSM is a fundamental solution for IT Service Management organizations.

KeyReply logo KeyReply

Omnichannel keyboard for mobile teams to respond better and faster.
  • OTRS ITSM Landing page
    Landing page //
    2023-09-16
  • KeyReply Landing page
    Landing page //
    2023-09-22

OTRS ITSM videos

OTRS 3: Installing OTRS ITSM

KeyReply videos

Chat by KeyReply - Simplest live chat widget on the planet

Category Popularity

0-100% (relative to OTRS ITSM and KeyReply)
Help Desk
68 68%
32% 32
Customer Support
62 62%
38% 38
CRM
0 0%
100% 100
Customer Service
100 100%
0% 0

User comments

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What are some alternatives?

When comparing OTRS ITSM and KeyReply, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

HelpStack - Open Source mobile help framework to support iOS and Android app users.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Chat Center - Chat with one click, no matter what messaging app you use

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Helpshift - Helpshift is an in-game customer support platform that enables mobile apps to improve customer experience, drive higher ratings and increase retention.