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OTRS ITSM VS HelpStack

Compare OTRS ITSM VS HelpStack and see what are their differences

OTRS ITSM logo OTRS ITSM

OTRS ITSM is a fundamental solution for IT Service Management organizations.

HelpStack logo HelpStack

Open Source mobile help framework to support iOS and Android app users.
  • OTRS ITSM Landing page
    Landing page //
    2023-09-16
  • HelpStack Landing page
    Landing page //
    2021-12-20

OTRS ITSM videos

OTRS 3: Installing OTRS ITSM

HelpStack videos

HelpStack - iOS Demo

More videos:

  • Demo - HelpStack - Android Demo

Category Popularity

0-100% (relative to OTRS ITSM and HelpStack)
Help Desk
63 63%
37% 37
Customer Support
54 54%
46% 46
CRM
0 0%
100% 100
Customer Service
100 100%
0% 0

User comments

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What are some alternatives?

When comparing OTRS ITSM and HelpStack, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Helpshift - Helpshift is an in-game customer support platform that enables mobile apps to improve customer experience, drive higher ratings and increase retention.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

KeyReply - Omnichannel keyboard for mobile teams to respond better and faster.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Chat Center - Chat with one click, no matter what messaging app you use