Software Alternatives & Reviews
Register | Login

OTRS ITSM VS DATAGERRY

Compare OTRS ITSM VS DATAGERRY and see what are their differences

SysAid
Transform your IT service delivery with SysAid's seamless automation, ensuring a consistently exceptional experience for all users effortlessly featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

OTRS ITSM logo OTRS ITSM

OTRS ITSM is a fundamental solution for IT Service Management organizations.

DATAGERRY logo DATAGERRY

OpenSource CMDB & Asset Management, which completely leaves the definition of a data model to the user
  • OTRS ITSM Landing page
    Landing page //
    2023-09-16
  • DATAGERRY Landing page
    Landing page //
    2023-09-19

OTRS ITSM videos

+ Add

OTRS 3: Installing OTRS ITSM

DATAGERRY videos

+ Add

Datagerry

More videos:

  • Demo - Webinar DATAGERRY in Action - Live Demo CMDB

Category Popularity

0-100% (relative to OTRS ITSM and DATAGERRY)

OTRS ITSM

DATAGERRY

Help Desk
100 100%
Help Desk
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Customer Support
100 100%
Customer Support
0% 0
Log Management
0 0%
Log Management
100% 100

User comments

Share your experience with using OTRS ITSM and DATAGERRY. For example, how are they different and which one is better?
Log in or Post with

Social recommendations and mentions

Based on our record, DATAGERRY seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

OTRS ITSM mentions (0)

We have not tracked any mentions of OTRS ITSM yet. Tracking of OTRS ITSM recommendations started around Mar 2021.

DATAGERRY mentions (2)

  • DATAGERRY
    DATAGERRY is an open-source CMDB and asset-management tool that leaves the definition of a data model to the user. Can externally push stored information to DNS, ticketing systems, configuration management software like Ansible, monitoring systems and more—triggered by events or when objects are added, updated or deleted. Appreciation for this recommendation goes to RedR4dbit. Source: over 1 year ago
  • Looking for a tool to track IT assets
    Datagerry: This one is very interesting and I'm sure I'll be using it in the future, just not for asset management. The premise is that it's a generic application builder which has zero work done for you out of the box. You want an asset category: Go define the fields, place them on the form, and you're done. Want a Ticket/Service Request/Change? You can build that too. It supports relationships OOTB so you... Source: over 2 years ago

What are some alternatives?

When comparing OTRS ITSM and DATAGERRY, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

i-doit - i-doit is a web based Open Source IT documentation and CMDB (Configuration Management Database).

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

CMDBuild - CMDBuild is a web enterprise environment designed for asset and database management. It's a favorite among enterprises that need an advanced and secure organization solution for a great deal of files and applications... read more.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

NetBox - NetBox is an open source web application designed to help manage and document computer networks. NetBox was developed specifically to address the needs of network and infrastructure engineers.

Loading...