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OTRS ITSM VS i-doit

Compare OTRS ITSM VS i-doit and see what are their differences

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OTRS ITSM logo OTRS ITSM

OTRS ITSM is a fundamental solution for IT Service Management organizations.

i-doit logo i-doit

i-doit is a web based Open Source IT documentation and CMDB (Configuration Management Database).
  • OTRS ITSM Landing page
    Landing page //
    2023-09-16
  • i-doit Landing page
    Landing page //
    2022-07-02

OTRS ITSM videos

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OTRS 3: Installing OTRS ITSM

i-doit videos

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Category Popularity

0-100% (relative to OTRS ITSM and i-doit)

OTRS ITSM

i-doit

Help Desk
100 100%
Help Desk
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Customer Support
100 100%
Customer Support
0% 0
Network Security
0 0%
Network Security
100% 100

User comments

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What are some alternatives?

When comparing OTRS ITSM and i-doit, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

NetBox - NetBox is an open source web application designed to help manage and document computer networks. NetBox was developed specifically to address the needs of network and infrastructure engineers.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

CMDBuild - CMDBuild is a web enterprise environment designed for asset and database management. It's a favorite among enterprises that need an advanced and secure organization solution for a great deal of files and applications... read more.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

iTop - By your side to ­empower your team and bring your ­customer service to another level

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