Based on our record, Freshservice should be more popular than DATAGERRY. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
DATAGERRY is an open-source CMDB and asset-management tool that leaves the definition of a data model to the user. Can externally push stored information to DNS, ticketing systems, configuration management software like Ansible, monitoring systems and more—triggered by events or when objects are added, updated or deleted. Appreciation for this recommendation goes to RedR4dbit. Source: over 1 year ago
Datagerry: This one is very interesting and I'm sure I'll be using it in the future, just not for asset management. The premise is that it's a generic application builder which has zero work done for you out of the box. You want an asset category: Go define the fields, place them on the form, and you're done. Want a Ticket/Service Request/Change? You can build that too. It supports relationships OOTB so you... Source: over 2 years ago
If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago
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