Software Alternatives, Accelerators & Startups

osTicket VS SleekFlow.io

Compare osTicket VS SleekFlow.io and see what are their differences

osTicket logo osTicket

osTicket is a widely-used open source support ticket system.

SleekFlow.io logo SleekFlow.io

Sell, convert & support better on chat
  • osTicket Landing page
    Landing page //
    2023-04-21

  • SleekFlow.io Landing page
    Landing page //
    2022-03-01

SleekFlow powers the future of e-commerce, featuring an omnichannel social commerce software. From conversations to conversions, SleekFlow enables full customer journeys across SMS, live chat, popular social and messaging applications such as WhatsApp, Facebook, and Instagram or whatever customers prefer.

Integrating with thousands of tools including e-commerce platforms and payment gateways, SleekFlow strives to create amazing 1:1 customer experiences and automate the whole customer journey with ease.

Our customer engagement solution allows businesses to enhance cross-departmental collaborations, manage all interactions with customers, blast out automated campaigns, and boost up sales all in one. Conversions through conversations have never been easier.

Headquartered in Hong Kong and backed by Alibaba Entrepreneurs Fund, SleekFlow serves over 5000+ multinational companies and enterprises across e-commerce, retail, logistic, hospitality, finance, and technology sectors worldwide.

osTicket features and specs

No features have been listed yet.

SleekFlow.io features and specs

  • Inbox: Yes
  • Social Customer Relationship Management: Yes
  • Campaign: Yes
  • Automation: Yes
  • Payment Links: Yes
  • Channels & Integrations: Yes

osTicket videos

What's New in osTicket Version 1.14?

More videos:

  • Review - OSTicket: a Customer Support solution for online communities
  • Review - OsTicket - Pretty much cover everything!

SleekFlow.io videos

What SleekFlow can do?

Category Popularity

0-100% (relative to osTicket and SleekFlow.io)
Customer Support
79 79%
21% 21
Help Desk
100 100%
0% 0
Communication
0 0%
100% 100
Customer Service
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare osTicket and SleekFlow.io

osTicket Reviews

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Want a free support tool that can run on your own servers? osTicket is the app for you. It's an open source support tool that includes everything—you can answer support emails, assign tickets to other team members, create support forms, and write your help documentation all on your own server, for free. You can even tweak osTicket, by digging into its code or installing...
Source: zapier.com

SleekFlow.io Reviews

We have no reviews of SleekFlow.io yet.
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Social recommendations and mentions

Based on our record, osTicket seems to be more popular. It has been mentiond 38 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

osTicket mentions (38)

  • Ask HN: Helpdesk/ticketing software for small SaaS company
    You can try osTicket https://osticket.com The UI is very tho dated, but we're working on a rewrite with modern UI. - Source: Hacker News / 8 months ago
  • Looking for a ticketing system
    Check out https://osticket.com/ I used earlier on my career. It’s free to use it worked great for a small team and it has everything you need. Source: 10 months ago
  • Help tickets
    We use https://osticket.com/ It's not a groundbreaking ticket system but it's rock solid, user-friendly, and free. Source: 12 months ago
  • I would like to find a free software for tickets in my household
    Another option, for a dedicated ticketing/helpdesk system, is osTicket. Self-hosted is completely free, and I had it up and running inside of an hour, from creating a fresh Debian LXC, installing Apache/MariaDB/PHP8.1, and uploading the requisite files for osTicket followed by the initial setup. Going off your mention of snaps, I'm assuming you're on Ubuntu or a derivative, if you'd like I should be able to... Source: about 1 year ago
  • MSP opensource ticketing tool -ITSM
    GLPI (https://glpi-project.org/) or osTicket (https://osticket.com/) are open source ticketing systems but I highly doubt they're what a MSP need. You need a PSA. Source: about 1 year ago
View more

SleekFlow.io mentions (0)

We have not tracked any mentions of SleekFlow.io yet. Tracking of SleekFlow.io recommendations started around Jun 2021.

What are some alternatives?

When comparing osTicket and SleekFlow.io, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Saysimple - Saysimple is a business communication platform that helps small businesses communicate faster and more effectively with their customers.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Whelp - AI-based Omni channel customer support platform with chat bot system (On premise and cloud based)

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Myopolis - Myopolis is a business communications platform that uses AI technology to improve the growth of businesses.