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osTicket VS SafeUTM by SafeDNS

Compare osTicket VS SafeUTM by SafeDNS and see what are their differences

Netumo
Ensure healthy website performance, uptime, and free from vulnerabilities. Automatic checks for SSL Certificates, domains and monitor issues with your websites all from one console and get instant notifications on any issues. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

osTicket logo osTicket

osTicket is a widely-used open source support ticket system.

SafeUTM by SafeDNS logo SafeUTM by SafeDNS

Software firewall. Hardware independent
  • osTicket Landing page
    Landing page //
    2023-04-21

Pricing page: https://osticket.com/editions/

Not present

All-in-one solution. Firewall And Intrusion Prevention System, VPN Server, Application Control, Content Filtering and more

osTicket

Website
osticket.com
Pricing URL
-
$ Details
Release Date
-
Edit details

SafeUTM by SafeDNS

Website
firewall.safedns.com
Pricing URL
Official SafeUTM by SafeDNS Pricing
$ Details
freemium $1.2 / Monthly (for Educational organisations)
Release Date
2022 July
Edit details

osTicket features and specs

No features have been listed yet.

SafeUTM by SafeDNS features and specs

  • PS & IDS systems: yes
  • Content Filtering: 145 categories

osTicket videos

+ Add

What's New in osTicket Version 1.14?

More videos:

  • Review - OSTicket: a Customer Support solution for online communities
  • Review - OsTicket - Pretty much cover everything!

SafeUTM by SafeDNS videos

+ Add

SafeUTM Demo. Dashboard overview

Category Popularity

0-100% (relative to osTicket and SafeUTM by SafeDNS)

osTicket

SafeUTM by SafeDNS

Customer Support
100 100%
Customer Support
0% 0
Cyber Security
0 0%
Cyber Security
100% 100
Help Desk
100 100%
Help Desk
0% 0
Security & Privacy
0 0%
Security & Privacy
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare osTicket and SafeUTM by SafeDNS

osTicket Reviews

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Want a free support tool that can run on your own servers? osTicket is the app for you. It's an open source support tool that includes everything—you can answer support emails, assign tickets to other team members, create support forms, and write your help documentation all on your own server, for free. You can even tweak osTicket, by digging into its code or installing...
Source: zapier.com

SafeUTM by SafeDNS Reviews

We have no reviews of SafeUTM by SafeDNS yet.
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Social recommendations and mentions

Based on our record, osTicket seems to be more popular. It has been mentiond 38 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

osTicket mentions (38)

  • Ask HN: Helpdesk/ticketing software for small SaaS company
    You can try osTicket https://osticket.com The UI is very tho dated, but we're working on a rewrite with modern UI. - Source: Hacker News / 9 months ago
  • Looking for a ticketing system
    Check out https://osticket.com/ I used earlier on my career. It’s free to use it worked great for a small team and it has everything you need. Source: 11 months ago
  • Help tickets
    We use https://osticket.com/ It's not a groundbreaking ticket system but it's rock solid, user-friendly, and free. Source: about 1 year ago
  • I would like to find a free software for tickets in my household
    Another option, for a dedicated ticketing/helpdesk system, is osTicket. Self-hosted is completely free, and I had it up and running inside of an hour, from creating a fresh Debian LXC, installing Apache/MariaDB/PHP8.1, and uploading the requisite files for osTicket followed by the initial setup. Going off your mention of snaps, I'm assuming you're on Ubuntu or a derivative, if you'd like I should be able to... Source: about 1 year ago
  • MSP opensource ticketing tool -ITSM
    GLPI (https://glpi-project.org/) or osTicket (https://osticket.com/) are open source ticketing systems but I highly doubt they're what a MSP need. You need a PSA. Source: about 1 year ago
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SafeUTM by SafeDNS mentions (0)

We have not tracked any mentions of SafeUTM by SafeDNS yet. Tracking of SafeUTM by SafeDNS recommendations started around Nov 2022.

What are some alternatives?

When comparing osTicket and SafeUTM by SafeDNS, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

PC Game Boost - Get the best FPS booster and game optimizer to speed up PC, improve gaming,update drivers and monitor the temperature. Free & Quick.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

RAM Booster Pro - RAM Booster Pro and Task Killer: Phone Clean and Boost created and published by RamTop Booster Apps for Android devices.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

PhishGrid - Free Phishing Simulation and Awareness Platform. PhisaaS (Phishing Simulation as Service) - you just need to share your employees information.  We do the rest.

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