osTicket
Freshdesk
Intercom
Zendesk
LiveAgent
tawk.to
JivoChat
TextUs
Khoros Marketing
Simplify360
HootSuite
Alphachat.ai
Twilio Autopilot
Gladly
SproutSocial
Sprinklr Modern Engagement
osTicket Khoros MarketingBased on our record, osTicket seems to be a lot more popular than Khoros Marketing. While we know about 38 links to osTicket, we've tracked only 2 mentions of Khoros Marketing. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
You can try osTicket https://osticket.com The UI is very tho dated, but we're working on a rewrite with modern UI. - Source: Hacker News / 8 months ago
Check out https://osticket.com/ I used earlier on my career. It’s free to use it worked great for a small team and it has everything you need. Source: 10 months ago
We use https://osticket.com/ It's not a groundbreaking ticket system but it's rock solid, user-friendly, and free. Source: 11 months ago
Another option, for a dedicated ticketing/helpdesk system, is osTicket. Self-hosted is completely free, and I had it up and running inside of an hour, from creating a fresh Debian LXC, installing Apache/MariaDB/PHP8.1, and uploading the requisite files for osTicket followed by the initial setup. Going off your mention of snaps, I'm assuming you're on Ubuntu or a derivative, if you'd like I should be able to... Source: 12 months ago
GLPI (https://glpi-project.org/) or osTicket (https://osticket.com/) are open source ticketing systems but I highly doubt they're what a MSP need. You need a PSA. Source: 12 months ago
Lithium is now Khoros (https://khoros.com/), which is in pretty broad use. - Source: Hacker News / about 2 years ago
These hostnames all resolve to different subdomains of lithium.com - which alias to Cloudfront. lithium.com itself redirects to https://khoros.com/. Source: about 2 years ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
HootSuite - Enhance your social media management with Hootsuite, the leading social media dashboard. Manage multiple networks and profiles and measure your campaign results.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Alphachat.ai - AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.
