I-Genie is a UK-based provider of live chat and online customer engagement solutions for businesses. The company offers a range of services, including live chat, chatbots, co-browsing, and video chat, as well as integrations with popular CRM and helpdesk software. One of the unique features of I-Genie is its team of experienced live chat operators, who can provide a fully managed live chat service for businesses that want to outsource their customer service.
Based on our record, osTicket seems to be a lot more popular than i-genie. While we know about 38 links to osTicket, we've tracked only 3 mentions of i-genie. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
You can try osTicket https://osticket.com The UI is very tho dated, but we're working on a rewrite with modern UI. - Source: Hacker News / 9 months ago
Check out https://osticket.com/ I used earlier on my career. It’s free to use it worked great for a small team and it has everything you need. Source: 11 months ago
We use https://osticket.com/ It's not a groundbreaking ticket system but it's rock solid, user-friendly, and free. Source: about 1 year ago
Another option, for a dedicated ticketing/helpdesk system, is osTicket. Self-hosted is completely free, and I had it up and running inside of an hour, from creating a fresh Debian LXC, installing Apache/MariaDB/PHP8.1, and uploading the requisite files for osTicket followed by the initial setup. Going off your mention of snaps, I'm assuming you're on Ubuntu or a derivative, if you'd like I should be able to... Source: about 1 year ago
GLPI (https://glpi-project.org/) or osTicket (https://osticket.com/) are open source ticketing systems but I highly doubt they're what a MSP need. You need a PSA. Source: about 1 year ago
i-genie provides live chat software for business in the UK where business representatives can easily engage with their clients for real-time inquiries. Source: 11 months ago
Capture more leads than ever before, even in your sleep, with our limited-time offer of 30% OFF till May on our live chat software in UK. Sign up today! Source: about 1 year ago
Don’t miss out on this exciting offer of 30% OFF till May to get the best live chat software for business that helps you grow your lead generation using bots. Source: about 1 year ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page