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osTicket VS GreenOrbit

Compare osTicket VS GreenOrbit and see what are their differences

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  4. » Alternatives

osTicket logo osTicket

osTicket is a widely-used open source support ticket system.

GreenOrbit logo GreenOrbit

Intranet software with everything you need, built in
  • osTicket Landing page
    Landing page //
    2023-04-21

Pricing page: https://osticket.com/editions/

  • GreenOrbit Landing page
    Landing page //
    2022-02-02

osTicket videos

+ Add

What's New in osTicket Version 1.14?

More videos:

  • Review - OSTicket: a Customer Support solution for online communities
  • Review - OsTicket - Pretty much cover everything!

GreenOrbit videos

+ Add

GreenOrbit Overview

More videos:

  • Demo - GreenOrbit Demo for Marketing

Category Popularity

0-100% (relative to osTicket and GreenOrbit)

osTicket

GreenOrbit

Customer Support
100 100%
Customer Support
0% 0
Project Management
0 0%
Project Management
100% 100
Help Desk
100 100%
Help Desk
0% 0
Communication
0 0%
Communication
100% 100

User comments

Share your experience with using osTicket and GreenOrbit. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare osTicket and GreenOrbit

osTicket Reviews

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Want a free support tool that can run on your own servers? osTicket is the app for you. It's an open source support tool that includes everything—you can answer support emails, assign tickets to other team members, create support forms, and write your help documentation all on your own server, for free. You can even tweak osTicket, by digging into its code or installing...
Source: zapier.com

GreenOrbit Reviews

50 Best Computer-Based Training Tools
GreenOrbit is a cloud-based intranet solution aimed at empowering the digital workplace. It has a complete set of intranet features like document management, staff profile, onboarding, and more. You can also use the platform as a learning hub. GreenOrbit CMS makes it easy to create, organisze, and publish learning content. To create the content, you can use built-in...
Source: www.ispringsolutions.com

Social recommendations and mentions

Based on our record, osTicket seems to be more popular. It has been mentiond 38 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

osTicket mentions (38)

  • Ask HN: Helpdesk/ticketing software for small SaaS company
    You can try osTicket https://osticket.com The UI is very tho dated, but we're working on a rewrite with modern UI. - Source: Hacker News / 9 months ago
  • Looking for a ticketing system
    Check out https://osticket.com/ I used earlier on my career. It’s free to use it worked great for a small team and it has everything you need. Source: 11 months ago
  • Help tickets
    We use https://osticket.com/ It's not a groundbreaking ticket system but it's rock solid, user-friendly, and free. Source: about 1 year ago
  • I would like to find a free software for tickets in my household
    Another option, for a dedicated ticketing/helpdesk system, is osTicket. Self-hosted is completely free, and I had it up and running inside of an hour, from creating a fresh Debian LXC, installing Apache/MariaDB/PHP8.1, and uploading the requisite files for osTicket followed by the initial setup. Going off your mention of snaps, I'm assuming you're on Ubuntu or a derivative, if you'd like I should be able to... Source: about 1 year ago
  • MSP opensource ticketing tool -ITSM
    GLPI (https://glpi-project.org/) or osTicket (https://osticket.com/) are open source ticketing systems but I highly doubt they're what a MSP need. You need a PSA. Source: about 1 year ago
View more

GreenOrbit mentions (0)

We have not tracked any mentions of GreenOrbit yet. Tracking of GreenOrbit recommendations started around Mar 2021.

What are some alternatives?

When comparing osTicket and GreenOrbit, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Oak Engage - Oak Engage is a digital workplace for enterprises that need to communicate with their workforce. Connect your teams. Engage your people.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Zendo - Zendo allows you to sell productized, subscription and custom services. Collaborate and collect payments. Create quotes and invoices. Eliminate multiple tools and enjoy the simplicity.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Nextcloud Hub - On-premises, enterprise collaboration solution for documents, emails, calendars and more.

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