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osTicket VS Foxmetrics

Compare osTicket VS Foxmetrics and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

osTicket logo osTicket

osTicket is a widely-used open source support ticket system.

Foxmetrics logo Foxmetrics

We track the interactions of your customers with your web or mobile applications in real-time, and provide actionable metrics that will help increase your conversion.
  • osTicket Landing page
    Landing page //
    2023-04-21

Pricing page: https://osticket.com/editions/

  • Foxmetrics Landing page
    Landing page //
    2023-04-04

osTicket videos

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What's New in osTicket Version 1.14?

More videos:

  • Review - OSTicket: a Customer Support solution for online communities
  • Review - OsTicket - Pretty much cover everything!

Foxmetrics videos

No Foxmetrics videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to osTicket and Foxmetrics)

osTicket

Foxmetrics

Customer Support
100 100%
Customer Support
0% 0
Data Dashboard
0 0%
Data Dashboard
100% 100
Help Desk
100 100%
Help Desk
0% 0
Business & Commerce
0 0%
Business & Commerce
100% 100

User comments

Share your experience with using osTicket and Foxmetrics. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare osTicket and Foxmetrics

osTicket Reviews

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Want a free support tool that can run on your own servers? osTicket is the app for you. It's an open source support tool that includes everything—you can answer support emails, assign tickets to other team members, create support forms, and write your help documentation all on your own server, for free. You can even tweak osTicket, by digging into its code or installing...
Source: zapier.com

Foxmetrics Reviews

Unleashing Alternatives: 15 Advanced Tools for Web Analytics Just Like Google Analytics(Brief and Crisp)
FoxMetrics, a customer data platform, enables businesses to consolidate and analyze data from multiple sources like loyalty programs, gift cards, web ordering, mobile ordering, delivery, and more.
Source: medium.com
Unleashing Alternatives: 15 Advanced Tools for Web Analytics Just Like Google Analytics(Brief and Crisp)
FoxMetrics, a customer data platform, enables businesses to consolidate and analyze data from multiple sources like loyalty programs, gift cards, web ordering, mobile ordering, delivery, and more.
Source: rishikap372.medium.com

Social recommendations and mentions

Based on our record, osTicket seems to be more popular. It has been mentiond 38 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

osTicket mentions (38)

  • Ask HN: Helpdesk/ticketing software for small SaaS company
    You can try osTicket https://osticket.com The UI is very tho dated, but we're working on a rewrite with modern UI. - Source: Hacker News / 9 months ago
  • Looking for a ticketing system
    Check out https://osticket.com/ I used earlier on my career. It’s free to use it worked great for a small team and it has everything you need. Source: 11 months ago
  • Help tickets
    We use https://osticket.com/ It's not a groundbreaking ticket system but it's rock solid, user-friendly, and free. Source: about 1 year ago
  • I would like to find a free software for tickets in my household
    Another option, for a dedicated ticketing/helpdesk system, is osTicket. Self-hosted is completely free, and I had it up and running inside of an hour, from creating a fresh Debian LXC, installing Apache/MariaDB/PHP8.1, and uploading the requisite files for osTicket followed by the initial setup. Going off your mention of snaps, I'm assuming you're on Ubuntu or a derivative, if you'd like I should be able to... Source: about 1 year ago
  • MSP opensource ticketing tool -ITSM
    GLPI (https://glpi-project.org/) or osTicket (https://osticket.com/) are open source ticketing systems but I highly doubt they're what a MSP need. You need a PSA. Source: about 1 year ago
View more

Foxmetrics mentions (0)

We have not tracked any mentions of Foxmetrics yet. Tracking of Foxmetrics recommendations started around Mar 2021.

What are some alternatives?

When comparing osTicket and Foxmetrics, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Owler - Owler is a crowdsourced data model allowing users to follow, track, and research companies.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Whatagraph - Whatagraph is the most visual multi-source marketing reporting platform. Built in collaboration with digital marketing agencies

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

QlikSense - A business discovery platform that delivers self-service business intelligence capabilities

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