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osTicket VS Eventbrite

Compare osTicket VS Eventbrite and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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osTicket logo osTicket

osTicket is a widely-used open source support ticket system.

Eventbrite logo Eventbrite

Discover Great Events or Create Your Own & Sell Tickets
  • osTicket Landing page
    Landing page //
    2023-04-21

Pricing page: https://osticket.com/editions/

  • Eventbrite Landing page
    Landing page //
    2023-10-19

osTicket videos

+ Add

What's New in osTicket Version 1.14?

More videos:

  • Review - OSTicket: a Customer Support solution for online communities
  • Review - OsTicket - Pretty much cover everything!

Eventbrite videos

+ Add

How Much Does It Cost To Use Eventbrite

More videos:

  • Tutorial - Eventbrite Review - Eventbrite Tutorial - Easy and Simple
  • Review - Eventbrite Review (Conference Ticket Sales)

Category Popularity

0-100% (relative to osTicket and Eventbrite)

osTicket

Eventbrite

Customer Support
100 100%
Customer Support
0% 0
Event Management
0 0%
Event Management
100% 100
Help Desk
100 100%
Help Desk
0% 0
Event Registration
0 0%
Event Registration
100% 100

User comments

Share your experience with using osTicket and Eventbrite. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare osTicket and Eventbrite

osTicket Reviews

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Want a free support tool that can run on your own servers? osTicket is the app for you. It's an open source support tool that includes everything—you can answer support emails, assign tickets to other team members, create support forms, and write your help documentation all on your own server, for free. You can even tweak osTicket, by digging into its code or installing...
Source: zapier.com

Eventbrite Reviews

The 10 best Cvent competitors and alternatives on the market
It allows users to coordinate events and sell tickets for various events such as festivals, conferences, or charitable events. Users can access Eventbrite using a native mobile app (which is also capable of scanning printed tickets).
Source: spotme.com
Top Five EventBrite Alternatives
While EventBrite’s user base and valuation certainly prove its worth, event professionals are often frustrated by some of the limited user options, inability to forefront their own branding, or cost structures. But what other options are out there? What other event management platforms offer alternatives that provide the same convenience and functionality of EventBrite,...
Source: rsvpify.com
16 Best Event Management Software for 2022 [Complete Guide]
Eventbrite is a leading event management platform that helps people of all ages and skill levels to create, promote, and sell out their events. Eventbrite makes it easy to manage every aspect of your live event – from ticketing to fundraising, marketing and promotion, table management and reporting.
Source: filmlifestyle.com
Top 7 Free Eventbrite Alternatives and Competitors in 2022
Want to organize an event but don’t want to pay for Eventbrite? That’s okay. Because I have compiled a list of 7 free Eventbrite alternatives that are better than Eventbrite in many aspects.
Source: goallevents.com
8 Best Event Registration Software for Conferences and Events
Eventbrite is an event registration software that’s used by a variety of industries, from entertainment and social events to classes, charity, and business conferences. While Eventbrite is well known and easy to use, some organizers think its fees are a bit high.
Source: whova.com

Social recommendations and mentions

Eventbrite might be a bit more popular than osTicket. We know about 41 links to it since March 2021 and only 38 links to osTicket. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

osTicket mentions (38)

  • Ask HN: Helpdesk/ticketing software for small SaaS company
    You can try osTicket https://osticket.com The UI is very tho dated, but we're working on a rewrite with modern UI. - Source: Hacker News / 8 months ago
  • Looking for a ticketing system
    Check out https://osticket.com/ I used earlier on my career. It’s free to use it worked great for a small team and it has everything you need. Source: 10 months ago
  • Help tickets
    We use https://osticket.com/ It's not a groundbreaking ticket system but it's rock solid, user-friendly, and free. Source: 11 months ago
  • I would like to find a free software for tickets in my household
    Another option, for a dedicated ticketing/helpdesk system, is osTicket. Self-hosted is completely free, and I had it up and running inside of an hour, from creating a fresh Debian LXC, installing Apache/MariaDB/PHP8.1, and uploading the requisite files for osTicket followed by the initial setup. Going off your mention of snaps, I'm assuming you're on Ubuntu or a derivative, if you'd like I should be able to... Source: 12 months ago
  • MSP opensource ticketing tool -ITSM
    GLPI (https://glpi-project.org/) or osTicket (https://osticket.com/) are open source ticketing systems but I highly doubt they're what a MSP need. You need a PSA. Source: 12 months ago
View more

Eventbrite mentions (41)

  • Fun festivals to go to in Germany
    Hi, we are travelling through Germany and want to go to some fun festivals - music festivals, food and wine festivals etc. Where can you find out what's on in Germany - something like eventbrite.com but the events in Germany on eventbrite.com seem to be pretty limited. Source: 7 months ago
  • CMV: Social and dating life substantially deteroirates at age 20 and it is impossible to recover from it.
    OP, check out a lil platform called eventbrite.com, and while you're at it maybe also Groupon.com. Source: 11 months ago
  • Muslim dating scene?
    Ramadan is coming up. Many companies/agenices/affinity groups/non-profits/etc will have events where she can mingle. Search for "Ramadan" on eventbrite.com. Source: about 1 year ago
  • Looking to break in
    Have you heard of a styled shoot? You can buy tickets for local styled shoots on eventbrite.com - local photographers will hire models to dress in wedding clothes and invite other photographers to grab content for the day!! Source: about 1 year ago
  • Landing new/bigger business clients
    When I first started my accounting firm from scratch I attended 7 networking events a week. I introduced myself to over 10K people in person. Then, I added them on LinkedIn and invited them out for coffee. I searched meetup.com, eventbrite.com, my city's chamber of commerce, joined a BNI networking group, etc. Source: about 1 year ago
View more

What are some alternatives?

When comparing osTicket and Eventbrite, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Cvent - Cvent's event management software provides event planners with a complete solution to increase event attendance and decrease event costs.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Eventzilla - Eventzilla lets you sell tickets online and manage attendees from one integrated application.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Ticket Tailor - Ticket Tailor is an easy-to-use event ticketing platform that allows event organizers of all shapes and sizes to sell tickets online.

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