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osTicket VS CMDBuild

Compare osTicket VS CMDBuild and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

osTicket logo osTicket

osTicket is a widely-used open source support ticket system.

CMDBuild logo CMDBuild

CMDBuild is a web enterprise environment designed for asset and database management. It's a favorite among enterprises that need an advanced and secure organization solution for a great deal of files and applications... read more.
  • osTicket Landing page
    Landing page //
    2023-04-21

Pricing page: https://osticket.com/editions/

  • CMDBuild Landing page
    Landing page //
    2022-04-29

osTicket videos

+ Add

What's New in osTicket Version 1.14?

More videos:

  • Review - OSTicket: a Customer Support solution for online communities
  • Review - OsTicket - Pretty much cover everything!

CMDBuild videos

+ Add

CMDBuild READY2USE Asset Management

More videos:

  • Review - CMDBuild vs CMDBuild REDY2USE - Webinar
  • Review - CMDBuild READY2USE quick overview

Category Popularity

0-100% (relative to osTicket and CMDBuild)

osTicket

CMDBuild

Customer Support
100 100%
Customer Support
0% 0
SSH
0 0%
SSH
100% 100
Help Desk
100 100%
Help Desk
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare osTicket and CMDBuild

osTicket Reviews

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Want a free support tool that can run on your own servers? osTicket is the app for you. It's an open source support tool that includes everything—you can answer support emails, assign tickets to other team members, create support forms, and write your help documentation all on your own server, for free. You can even tweak osTicket, by digging into its code or installing...
Source: zapier.com

CMDBuild Reviews

We have no reviews of CMDBuild yet.
Be the first one to post

Social recommendations and mentions

Based on our record, osTicket seems to be more popular. It has been mentiond 38 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

osTicket mentions (38)

  • Ask HN: Helpdesk/ticketing software for small SaaS company
    You can try osTicket https://osticket.com The UI is very tho dated, but we're working on a rewrite with modern UI. - Source: Hacker News / 9 months ago
  • Looking for a ticketing system
    Check out https://osticket.com/ I used earlier on my career. It’s free to use it worked great for a small team and it has everything you need. Source: 11 months ago
  • Help tickets
    We use https://osticket.com/ It's not a groundbreaking ticket system but it's rock solid, user-friendly, and free. Source: about 1 year ago
  • I would like to find a free software for tickets in my household
    Another option, for a dedicated ticketing/helpdesk system, is osTicket. Self-hosted is completely free, and I had it up and running inside of an hour, from creating a fresh Debian LXC, installing Apache/MariaDB/PHP8.1, and uploading the requisite files for osTicket followed by the initial setup. Going off your mention of snaps, I'm assuming you're on Ubuntu or a derivative, if you'd like I should be able to... Source: about 1 year ago
  • MSP opensource ticketing tool -ITSM
    GLPI (https://glpi-project.org/) or osTicket (https://osticket.com/) are open source ticketing systems but I highly doubt they're what a MSP need. You need a PSA. Source: about 1 year ago
View more

CMDBuild mentions (0)

We have not tracked any mentions of CMDBuild yet. Tracking of CMDBuild recommendations started around Mar 2021.

What are some alternatives?

When comparing osTicket and CMDBuild, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

KiTTY - KiTTY is a fork from version 0.70 of PuTTY. It adds extra features to PuTTY.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Console - Console is a Windows console window enhancement.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

MobaXterm - Enhanced terminal for Windows with X11 server, tabbed SSH client, network tools and much more

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