Sitecore - Sitecore A/S has produced the Sitecore content management system since 1999.
Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
Gotcha - User-centric analytics & triggers, driven by micro-surveys
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Kustomer - Kustomer is the first intelligent CRM for customer experience that enables you to know everything about every customer.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.