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Oracle CX VS Kustomer

Compare Oracle CX VS Kustomer and see what are their differences

LiveSession
LiveSession helps you analyze users’ behavior, improve UX, find JS bugs, and increase conversion rates using session replays, and event-based product analytics. featured
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Oracle CX logo Oracle CX

Oracle CX is an integrated CRM solution focusing on customer experience across marketing, sales, commerce, service and social channels.

Kustomer logo Kustomer

Kustomer is the first intelligent CRM for customer experience that enables you to know everything about every customer.
  • Oracle CX Landing page
    Landing page //
    2023-07-21
  • Kustomer Landing page
    Landing page //
    2023-09-22

Oracle CX

Categories
  • Analytics
  • Web Analytics
  • Customer Feedback
  • CMS
Website oracle.com
Pricing URL-
Edit details

Kustomer

Categories
  • Help Desk
  • Customer Support
  • CRM
  • Customer Service
Website kustomer.com
Pricing URL Official Kustomer Pricing
Edit details

Oracle CX videos

+ Add

The Oracle CX and MBX 2019 review - with Brian Sommer

More videos:

Kustomer videos

+ Add

What is Kustomer?

More videos:

  • Review - Get True Omnichannel Customer Service with Kustomer
  • Review - Customer Success QBRs (Quarterly Business Reviews) Best Practices | Chad Horenfeldt - Kustomer

Category Popularity

0-100% (relative to Oracle CX and Kustomer)

Oracle CX

Kustomer

Web Analytics
58 58%
Web Analytics
42% 42
Help Desk
0 0%
Help Desk
100% 100
Analytics
47 47%
Analytics
53% 53
Customer Feedback
100 100%
Customer Feedback
0% 0

User comments

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What are some alternatives?

When comparing Oracle CX and Kustomer, you can also consider the following products

Gotcha - User-centric analytics & triggers, driven by micro-surveys

Sitecore - Sitecore A/S has produced the Sitecore content management system since 1999.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Pendo - Pendo helps product teams understand and guide users to create product experiences that customers love.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Decibel Insight - Powerful Visual Web Analytics

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