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Hubspot Service Hub VS Kustomer

Compare Hubspot Service Hub VS Kustomer and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Hubspot Service Hub logo Hubspot Service Hub

HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer, while driving efficiency for your team.

Kustomer logo Kustomer

Kustomer is the first intelligent CRM for customer experience that enables you to know everything about every customer.
  • Hubspot Service Hub Landing page
    Landing page //
    2023-09-22
  • Kustomer Landing page
    Landing page //
    2023-09-22

Hubspot Service Hub videos

+ Add

Getting started with Hubspot Service Hub - 2021

More videos:

  • Review - HubSpot Service Hub Review: Easy to keep track of issues, create surveys, automations
  • Review - Creating Your First HubSpot Support Ticket In HubSpot Service Hub

Kustomer videos

+ Add

What is Kustomer?

More videos:

  • Review - Get True Omnichannel Customer Service with Kustomer
  • Review - Customer Success QBRs (Quarterly Business Reviews) Best Practices | Chad Horenfeldt - Kustomer

Category Popularity

0-100% (relative to Hubspot Service Hub and Kustomer)

Hubspot Service Hub

Kustomer

Help Desk
80 80%
Help Desk
20% 20
Customer Support
77 77%
Customer Support
23% 23
Analytics
0 0%
Analytics
100% 100
Customer Service
100 100%
Customer Service
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Hubspot Service Hub and Kustomer

Hubspot Service Hub Reviews

11 Best Help Desk Software to Totally Check out in 2020!
Hubspot Service Hub with its advanced ticket management systems, reporting and analytics, free live-chat tools, video recording provisions and scores of third-party integrations make it quite a reliable help desk software.
Source: surveysparrow.com

Kustomer Reviews

We have no reviews of Kustomer yet.
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What are some alternatives?

When comparing Hubspot Service Hub and Kustomer, you can also consider the following products

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Sitecore - Sitecore A/S has produced the Sitecore content management system since 1999.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Pendo - Pendo helps product teams understand and guide users to create product experiences that customers love.

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