Software Alternatives & Reviews
Register | Login

OpenSupports VS UseResponse

Compare OpenSupports VS UseResponse and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

OpenSupports logo OpenSupports

Simple open source ticket system with user system and modern design.

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
  • OpenSupports Landing page
    Landing page //
    2021-10-22
  • UseResponse Landing page
    Landing page //
    2023-10-10

OpenSupports videos

+ Add

How To install OpenSupports on CentOS Linux 7.4

UseResponse videos

+ Add

Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to OpenSupports and UseResponse)

OpenSupports

UseResponse

Help Desk
13 13%
Help Desk
87% 87
Customer Feedback
0 0%
Customer Feedback
100% 100
Customer Support
14 14%
Customer Support
86% 86
Customer Service
100 100%
Customer Service
0% 0

User comments

Share your experience with using OpenSupports and UseResponse. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare OpenSupports and UseResponse

OpenSupports Reviews

We have no reviews of OpenSupports yet.
Be the first one to post

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

What are some alternatives?

When comparing OpenSupports and UseResponse, you can also consider the following products

osTicket - osTicket is a widely-used open source support ticket system.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Zammad - The Zammad - Help Desk and Ticket System - Community Page

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Loading...