Software Alternatives, Accelerators & Startups

Opendcim VS Zammad

Compare Opendcim VS Zammad and see what are their differences

Opendcim logo Opendcim

a free, web based Data Center Infrastructure Management application.

Zammad logo Zammad

The Zammad - Help Desk and Ticket System - Community Page
  • Opendcim Landing page
    Landing page //
    2019-02-10
  • Zammad Landing page
    Landing page //
    2023-07-27

Opendcim videos

openDCIM - Adding Pictures to Devices

Zammad videos

Zammad

More videos:

  • Review - Zammad - LDAP Integration

Category Popularity

0-100% (relative to Opendcim and Zammad)
Monitoring Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
Log Management
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Opendcim and Zammad

Opendcim Reviews

12 Open Source/Commercial Software for Data Center Infrastructure Management
Thanks to its open-source code, Opendcims should work fine for the companies having their own developers.
Source: www.tecmint.com

Zammad Reviews

We have no reviews of Zammad yet.
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Social recommendations and mentions

Based on our record, Zammad should be more popular than Opendcim. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Opendcim mentions (2)

  • What DCIM Software to use
    OpenDCIM is antiquated but its data model is quite sane. Its PDU monitoring is very basic but serviceable - the managers loved it. It is barely maintained and its old fashioned PHP does it no favor, so I advise to steer clear of it... But it does work. Source: over 1 year ago
  • IT Pro Tuesday #152 - Secure Backup, Python Course, Remote Device Management & More
    OpenDCIM is designed for simple, complete data-center asset tracking. Offers support for multiple rooms; management of space, power and cooling; basic contact management and integration into existing business directory via UserID; fault tolerance; computation of center of gravity for each cabinet; template management for devices (with ability to override per device); optional tracking of cable connections within... Source: almost 3 years ago

Zammad mentions (18)

  • An open-source ticketing system
    Zammad is very easily the best free and open-source ticket system, but just to avoid confusion: The .com link is for the commercial Zammad offering with support or as a hosted SaaS. The free version you have to self-host is under the .org site: https://zammad.org/. Source: about 1 year ago
  • MSP opensource ticketing tool -ITSM
    Https://zammad.org/ it cery customizable and has a fsitly good documentation. Source: about 1 year ago
  • Ticketing system for internal IT team
    Zammad, open-source, free (when self-hosted): https://zammad.org/. Also has a knowledge base for you to provide to your users. Source: about 1 year ago
  • Free Service Desk Software
    Why don't you guys know Zammad? An open-source helpdesk platform which I am using smoothly. Source: about 1 year ago
  • Implement a real ticket system, a basic one or none for a tiny company with one admin?
    A simple self-hosted one: https://zammad.org/. Source: over 1 year ago
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What are some alternatives?

When comparing Opendcim and Zammad, you can also consider the following products

DCImanager - DCImanager is a platform for managing physical equipment. Connect any physical equipment to a single platform. Use the platform to manage your servers, switches, PDU as well as physical and virtual networks.

osTicket - osTicket is a widely-used open source support ticket system.

NetBox - NetBox is an open source web application designed to help manage and document computer networks. NetBox was developed specifically to address the needs of network and infrastructure engineers.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

RackTables - Racktables is a nifty and robust solution for datacenter and server room asset management.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.