Software Alternatives, Accelerators & Startups

Odoo CRM VS Zoho CRM

Compare Odoo CRM VS Zoho CRM and see what are their differences

Odoo CRM logo Odoo CRM

Open Source CRM

Zoho CRM logo Zoho CRM

Omnichannel CRM for Businesses of all sizes
Visit Website
  • Odoo CRM Landing page
    Landing page //
    2022-11-02
  • Zoho CRM Landing page
    Landing page //
    2022-03-09

Zoho CRM empowers small to large-sized organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system. Zoho has over 40 in-built app integrations and 500+ third-party extensions to choose from. More than 60 million users worldwide trust Zoho.

Odoo CRM

Website
odoo.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

Zoho CRM

Website
zoho.com
$ Details
freemium $14.0 / Annually ($14 USD/monthly on Annual Subscription.)
Platforms
Cloud Web iOS Android iPhone
Release Date
1996 June

Odoo CRM features and specs

  • Integrated Suite
    Odoo CRM is part of a larger suite of business applications that can be seamlessly integrated, reducing the need for multiple disjointed systems.
  • Customization
    Highly customizable with a variety of modules and third-party apps, allowing businesses to tailor the CRM to their specific needs.
  • User-Friendly Interface
    Odoo CRM features an intuitive, user-friendly interface, making it accessible for users with varying levels of technical expertise.
  • Cost-Effective
    Offers a flexible pricing model that can be more affordable compared to other CRM solutions, especially for small to medium-sized enterprises.
  • Open Source Flexibility
    As an open-source platform, Odoo allows for significant flexibility and potential for community-contributed enhancements.
  • Scalability
    Scalable to meet the needs of growing businesses, with features and modules that can be added as the company expands.

Possible disadvantages of Odoo CRM

  • Complex Setup
    Initial setup and customization can be complex and may require technical expertise or consulting support.
  • Learning Curve
    Despite its user-friendly design, the sheer number of features and options can result in a steep learning curve for new users.
  • Performance Issues
    In some cases, performance issues such as slow loading times have been reported, especially with larger datasets.
  • Limited Out-of-the-Box Features
    Some advanced CRM features may require additional modules or third-party apps, which could incur extra costs.
  • Support Costs
    While the basic software is cost-effective, professional support and consulting services can be expensive.
  • Localization
    Localization for certain regions might not be as robust, leading to potential issues in language, date formats, and regional compliance.

Zoho CRM features and specs

  • Sales Force Automation
    Lead, Deal and Contact Management; Workflow Automation
  • Process Management
    Sales Process Builder; Processing Rules
  • Omnichannel
    Email; Telephony; Social; Customer Portals
  • Analytics and Reporting
    Reports; Analytical Components; Capabilities
  • Sales Enablement
    Quotes and Finance; Partner Portals; Calendar; G Suite and Office 365
  • Performance Management
    Forecasting; Currencies; Territory Management; Gamification
  • Predictive Intelligence
    Lead and Deal Prediction; Macro Suggestions; Zia Voice
  • Customization
    Layouts; Custom Components; Views and Filters; Global Selling
  • Marketing Automation
    Customer Segmentation; Lead Nurturing; Google Ad Integrations; Event Management
  • Team Collaboration
  • Mobile Apps
  • Security
    Roles, Profiles, Teams; Data Security; Compliance
  • Developer Platform
    REST API; Widgets; Web and Mobile SDK; Functions

Analysis of Odoo CRM

Overall verdict

  • Odoo CRM is a strong option for businesses looking for an integrated and customizable customer relationship management solution. Its flexibility and ability to grow with a company make it a viable choice for both small and large organizations.

Why this product is good

  • Odoo CRM is considered good because it integrates seamlessly with other Odoo modules, offering an all-in-one solution for businesses. It is highly customizable, allowing companies to tailor the CRM to their specific needs. Its user-friendly interface and automation capabilities improve sales efficiency and customer relationship management. Additionally, Odoo CRM offers a cost-effective solution compared to other CRM systems, as it can scale with the business by integrating additional features as needed.

Recommended for

    Odoo CRM is recommended for small to medium-sized businesses that require a CRM system with flexibility and integration capabilities. It is also suitable for larger organizations that value an all-in-one business solution and can benefit from its scalability and modular design.

Analysis of Zoho CRM

Overall verdict

  • Overall, Zoho CRM is a solid choice for businesses looking for a cost-effective CRM solution with extensive features and customization options. It provides good value for money and is suitable for a wide range of industries.

Why this product is good

  • Zoho CRM is considered good due to its affordability, robust feature set, and flexibility. It offers a comprehensive suite of tools that help businesses manage customer relationships effectively. Some key features include lead and contact management, workflow automation, analytics, reporting, and integration with other Zoho tools and third-party applications. Zoho CRM is also praised for its user-friendly interface and strong customer support.

Recommended for

    Zoho CRM is recommended for small to medium-sized businesses that require a scalable solution to manage their customer relationships. It's ideal for organizations seeking to enhance their sales processes, improve customer engagement, and streamline business operations without incurring high costs. Additionally, companies already using Zoho's suite of applications may benefit from the seamless integration options available within the Zoho ecosystem.

Odoo CRM videos

Odoo CRM - Amazing Open Source & Cloud CRM

More videos:

  • Review - CRM Basics and Pipelines | Odoo CRM
  • Review - Odoo CRM vs. Salesforce | Independent Comparison

Zoho CRM videos

Get to know Zoho CRM

More videos:

  • Review - Zoho CRM vs. Salesforce Sales Cloud
  • Review - ZOHO CRM Review - CRM software review
  • Review - Zoho CRM Review (2019) - Yes, It's Cheap. But Is It Also Good?
  • Review - Zoho CRM 2021 Review: What Is It, Key Features, Pros And Cons, And More
  • Review - Zoho CRM Review 2021
  • Review - Zoho CRM Review: Good value, but flawed a lot of non-essential ways
  • Tutorial - How to use Zoho CRM | Free CRM Software for Small Business [2023]

Category Popularity

0-100% (relative to Odoo CRM and Zoho CRM)
CRM
3 3%
97% 97
Sales
3 3%
97% 97
Business & Commerce
100 100%
0% 0
CRM Platforms
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Odoo CRM and Zoho CRM

Odoo CRM Reviews

What is CRM?
The open source CRM par excellence. It belongs to Odoo ERP, the largest business application suite nowadays. Being Open Source, it has the largest community of companies and developers, who continuously provide new improvements and specific functionalities in all areas. Its price is the lowest by far, since it has no cost of licenses. In our opinion, Odoo CRM is the most...
Source: prokom.es

Zoho CRM Reviews

  1. Ronit
    · Marketing at Amdocs ·
    Maximizing Efficiency with Zoho CRM: My 2024 Experience

    Zoho CRM is recognized for its robust features and continuous updates, making it a strong contender in the customer relationship management space. Users appreciate its customization options, which allow businesses to tailor the CRM to their specific needs, enhancing usability and effectiveness.

    🏁 Competitors: G-Droid
  2. alexwatsonisme
    · Working at Mobile Internist ·
    Web-based online office suite

    Zoho CRM empowers SMBs & enterprises with a 360º customer relationship lifecycle management solution. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.


Why We’re Building Mria CRM: The First Truly Native CRM for Jira
Next, we tried going outside the Atlassian ecosystem – using standalone CRMs like Zoho and Pipedrive. While these platforms were powerful, integrating them with Jira was costly, complex, and prone to syncing issues. We constantly battled data silos, duplicated effort, and poor visibility across systems. What we gained in CRM functionality, we lost in efficiency.
Source: mriacrm.com
Top 9 Best Copper CRM Alternatives for Businesses in 2023
Zoho CRM is one of several programs available in Zoho’s app ecosystem, which is similar to Salesforce’s app exchange. Zoho CRM’s reporting is solid, allowing users to report across products, locations, and applications. The CRM provides basic contact management as well as automation, such as transforming website visitors into leads.
Source: magenest.com
Top 21 Salesforce’s Competitors and Alternatives
Zoho offers a cloud-based CRM designed to help businesses create, manage, and organize data to boost sales and revenue. The company attracted more than 10 million users in 2020, reaching over 60 million users. For full-year 2021, Zoho’s revenue surged to $690 million.
14 Best Copper CRM Alternatives to Use in 2022
Zoho CRM is a reliable Copper CRM alternative that helps you engage with customers more effectively. You can connect with your prospects and customers using their preferred communication channels, including emails, social media, etc. Zoho CRM helps conserve time and resources by automating time-consuming tasks. Real-time reporting and analytics help you track relevant KPIs...
10 Best eCommerce CRM Softwares | eCommerce Solutions 2020
Many companies use this CRM tool to help out their customers. We love how you can link Zoho CRM to your Facebook and Twitter pages - this could be especially useful for eCommerce stores that focus on these areas to market their company.

Social recommendations and mentions

Based on our record, Zoho CRM seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Odoo CRM mentions (0)

We have not tracked any mentions of Odoo CRM yet. Tracking of Odoo CRM recommendations started around Mar 2021.

Zoho CRM mentions (1)

  • Program for managing missed call messages?
    Another option would be zoho.com/crm. We used this one at a much smaller firm that I worked at (5 attorneys, 3 paralegals, 1 secretary). Source: over 2 years ago

What are some alternatives?

When comparing Odoo CRM and Zoho CRM, you can also consider the following products

Pipeliner CRM - Pipeliner CRM empowers small to medium-sized sales teams to close more deals and lower risk. Implementation and training are a breeze. Mac & Windows.

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

CiviCRM - A Constituent relationship management for the Civic Sector

Freshsales CRM - A full-fledged CRM for high-velocity sales teams.

WORKetc CRM - All-in-one business management system. CRM + Social + Projects + Billing

Copper - Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.