Software Alternatives & Reviews

Observium VS SolarWinds Service Desk

Compare Observium VS SolarWinds Service Desk and see what are their differences

Observium logo Observium

Observium

SolarWinds Service Desk logo SolarWinds Service Desk

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!
  • Observium Landing page
    Landing page //
    2021-10-16
  • SolarWinds Service Desk Landing page
    Landing page //
    2023-05-16

Observium videos

Observium Video Demo

More videos:

  • Review - Observium Network Monitoring [Automated Installation] 15 min or less
  • Tutorial - How To Install Observium On Ubuntu With Nginx

SolarWinds Service Desk videos

SolarWinds Service Desk Overview

More videos:

  • Review - Why Choose Samanage IT Service Management Software?
  • Review - What's the Best Part of the Samanage Service Desk Software Experience?
  • Review - Putting ITIL 4 Into Practice With SolarWinds Service Desk – SolarWinds Lab Episode #87

Category Popularity

0-100% (relative to Observium and SolarWinds Service Desk)
Monitoring Tools
53 53%
47% 47
Help Desk
0 0%
100% 100
Log Management
100 100%
0% 0
Service Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Observium and SolarWinds Service Desk

Observium Reviews

The Best Open Source Network Monitoring Tools in 2023
Description: Observium Community is the free version of Observium’s network monitoring solution. With the free version, users can monitor an unlimited number of devices while also taking full advantage of Observium’s network mapping features. The Observium network monitoring platform features automatic discovery of connected devices, ensuring that the map of your network is...
Top 10 PRTG Alternatives for Monitoring Networks and IT Infrastructure
Observium is similar to LibreNMS (which is a fork of it) and comes in Enterprise, Professional and Community Editions, so you have a free version if you want to try it out. It is more a network centric tool instead of a systems monitoring tool.
10 Best Zabbix Alternatives
Unlike other monitoring tools, Observium is easy to install and set up. If you are looking for a viable alternative to Zabbix, Observium is also a good option to consider. Unlike Zabbix, Observium is much easier to set up and customize even though it shares similar requirements. However, Observium does not run on Windows and has no data export.
13 Best Nagios Alternatives for Networks, Servers, IT Systems Monitoring
Many businesses prefer Observium because its features have been automated for the most part. Users can install the software and admins gain immediate visibility in the environment.
Best Linux Network Monitoring Tools for 2020
Observium Community is a Linux network monitoring tool designed for small servers. It provides a compendium of online experts who send its users biannual patches and updates to system software. It’s compatible with a wide variety of operating systems and uses standard SNMP network monitoring. Observium Community operates with an impressive variety of monitoring features, but...

SolarWinds Service Desk Reviews

Top 7 Alternatives To Snipe-IT (ITAM Tool)
SolarWinds ITAM solutions provide automated asset discovery, inventory tracking, software license management, and usage monitoring features. This allows IT Admin to gain greater visibility into their IT assets, optimize asset utilization, and improve compliance with licensing agreements and other regulations.
Source: www.zluri.com
11 NetBox Alternatives
SolarWinds Service Desk is an online service that provides IT solutions to remove barriers to support employee services. By using this application, you can easily improve your service desk and receive solutions on asset management, you can do all this by integrating with several cloud applications. First-time users of this service are surprised to see its simple and...
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Samanage is actually an IT service desk and asset management software with powerful helpdesk tools. This fact immediately separates it from Samanage alternatives. Larger companies are using this software as an integrated service desk management for customers and employees alike.
8 Zendesk Alternatives to Rock Your Customer Service
Samanage is the only help desk software option on this list that’s ITIL-ready and has IT asset management capabilities. It’s also 19th on our list of the most popular help desk software products. With a self-service portal, mobile access, and advanced reporting, there’s not much you’d need that Samanage can’t offer.

Social recommendations and mentions

Based on our record, Observium seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Observium mentions (2)

  • Documenting Existing Linux Servers
    Environment-wide stats such as disk utilization and load averages can be done using Observium with very minimal effort required to get started (no additional agent required as it monitors using SNMP, and it automatically detects what to monitor on a system / UPS / PDU / etc). Source: over 2 years ago
  • Nagios Monitoring
    If you're looking for a tool that can graph resource utilization for a large number of device types out of the box using SNMP, you might take a look at Observium. Source: over 2 years ago

SolarWinds Service Desk mentions (0)

We have not tracked any mentions of SolarWinds Service Desk yet. Tracking of SolarWinds Service Desk recommendations started around Mar 2021.

What are some alternatives?

When comparing Observium and SolarWinds Service Desk, you can also consider the following products

Zabbix - Track, record, alert and visualize performance and availability of IT resources

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

LibreNMS - A fully featured network monitoring system that provides a wealth of features and device support.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Icinga - Icinga is a fork of Nagios and is backward compatible.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.