Software Alternatives & Reviews

Observium VS ServiceNow

Compare Observium VS ServiceNow and see what are their differences

Observium logo Observium

Observium

ServiceNow logo ServiceNow

ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.
  • Observium Landing page
    Landing page //
    2021-10-16
  • ServiceNow Landing page
    Landing page //
    2022-07-12

Observium

Categories
  • Monitoring Tools
  • Performance Monitoring
  • Network & Admin
  • Log Management
Website observium.org

ServiceNow

Categories
  • Help Desk
  • Service Desk
  • IT Service Management
  • Project Management
Website servicenow.com

Observium videos

Observium Video Demo

More videos:

  • Review - Observium Network Monitoring [Automated Installation] 15 min or less
  • Tutorial - How To Install Observium On Ubuntu With Nginx

ServiceNow videos

User Experience | What is ServiceNow and How Can It Help Me Do My Job?

More videos:

  • Review - ServiceNow Product Review
  • Tutorial - ServiceNow Application Review - How to Disable All Mandatory Form Fields Simultaneously in Madrid

Category Popularity

0-100% (relative to Observium and ServiceNow)
Monitoring Tools
100 100%
0% 0
Help Desk
0 0%
100% 100
Log Management
100 100%
0% 0
Service Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Observium and ServiceNow

Observium Reviews

The Best Open Source Network Monitoring Tools in 2023
Description: Observium Community is the free version of Observium’s network monitoring solution. With the free version, users can monitor an unlimited number of devices while also taking full advantage of Observium’s network mapping features. The Observium network monitoring platform features automatic discovery of connected devices, ensuring that the map of your network is...
Top 10 PRTG Alternatives for Monitoring Networks and IT Infrastructure
Observium is similar to LibreNMS (which is a fork of it) and comes in Enterprise, Professional and Community Editions, so you have a free version if you want to try it out. It is more a network centric tool instead of a systems monitoring tool.
10 Best Zabbix Alternatives
Unlike other monitoring tools, Observium is easy to install and set up. If you are looking for a viable alternative to Zabbix, Observium is also a good option to consider. Unlike Zabbix, Observium is much easier to set up and customize even though it shares similar requirements. However, Observium does not run on Windows and has no data export.
13 Best Nagios Alternatives for Networks, Servers, IT Systems Monitoring
Many businesses prefer Observium because its features have been automated for the most part. Users can install the software and admins gain immediate visibility in the environment.
Best Linux Network Monitoring Tools for 2020
Observium Community is a Linux network monitoring tool designed for small servers. It provides a compendium of online experts who send its users biannual patches and updates to system software. It’s compatible with a wide variety of operating systems and uses standard SNMP network monitoring. Observium Community operates with an impressive variety of monitoring features, but...

ServiceNow Reviews

13 tools to use for DevSecOps automation
💰 ServiceNow is a cloud computing platform to help companies manage digital workflows for their operations. The ServiceNow node allows you to manage, among others, incidents, business services, and user roles.
Source: n8n.io
The Best Asset Management Software of 2017
Bottom Line: ServiceNow asset management is usable from a features perspective, but is burdened by a complex user interface that's mostly the result of it being part of a much larger business application framework.
Source: au.pcmag.com

Social recommendations and mentions

ServiceNow might be a bit more popular than Observium. We know about 2 links to it since March 2021 and only 2 links to Observium. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Observium mentions (2)

  • Documenting Existing Linux Servers
    Environment-wide stats such as disk utilization and load averages can be done using Observium with very minimal effort required to get started (no additional agent required as it monitors using SNMP, and it automatically detects what to monitor on a system / UPS / PDU / etc). Source: about 2 years ago
  • Nagios Monitoring
    If you're looking for a tool that can graph resource utilization for a large number of device types out of the box using SNMP, you might take a look at Observium. Source: over 2 years ago

ServiceNow mentions (2)

  • Case creation via email
    The instance email address is tied to the instance name. Rename the instance and the email address also changes. You cannot change the email address otherwise. However, as mentioned, you can have a custom email address [something@yourdomain.com](mailto:something@yourdomain.com) forward to the instance email address. From a user perspective, they wouldn't be using a servicenow.com email address and you have to... Source: about 1 year ago
  • Is there a payment service that can be used in the Caribbean?
    Wrong sub, friend. This is for the product servicenow. Source: over 2 years ago

What are some alternatives?

When comparing Observium and ServiceNow, you can also consider the following products

Zabbix - Track, record, alert and visualize performance and availability of IT resources

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

LibreNMS - A fully featured network monitoring system that provides a wealth of features and device support.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Icinga - Icinga is a fork of Nagios and is backward compatible.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.