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Observe.AI VS KronoDesk

Compare Observe.AI VS KronoDesk and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Observe.AI logo Observe.AI

Observe.AI is a top-rated platform that helps you to ensure high-quality call center customer services.

KronoDesk logo KronoDesk

KronoDesk is a web-based help desk solution.
  • Observe.AI Landing page
    Landing page //
    2023-07-22
  • KronoDesk Landing page
    Landing page //
    2021-07-30

Observe.AI videos

+ Add

Observe.AI Product Overview

More videos:

  • Review - Ask the Expert: Customer Experience Reimagined with AI featuring Observe.AI
  • Review - Reporting & Analytics from Observe.AI | Turn conversation intelligence into actionable insights

KronoDesk videos

+ Add

KronoDesk - On Premise Help-Desk Solution by Inflectra | A DEMO

More videos:

  • Review - KronoDesk - On-Premise Help Desk Solution for Regulated Industries | Inflectra Webinar

Category Popularity

0-100% (relative to Observe.AI and KronoDesk)

Observe.AI

KronoDesk

Communication
90 90%
Communication
10% 10
Help Desk
0 0%
Help Desk
100% 100
Business & Commerce
100 100%
Business & Commerce
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using Observe.AI and KronoDesk. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Observe.AI seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Observe.AI mentions (1)

  • Enhancing QuickSwap Community Operations through DaoLens DAO Manager
    With a background in mathematics, was previously Founding Engineer under the AI and ML division at Observe.ai (Contact Centre Automation). He is the Founder of Zipo, an e-commerce shipping management tool. Before that, he worked with the Samsung AI Team (Research and Development of Personal AI Voice Assistant Bixby). He frequently contributes to Open-Source Communities. Source: over 1 year ago

KronoDesk mentions (0)

We have not tracked any mentions of KronoDesk yet. Tracking of KronoDesk recommendations started around Mar 2021.

What are some alternatives?

When comparing Observe.AI and KronoDesk, you can also consider the following products

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

PlayVox - With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Stella Connect - Stella Connect enables to build deeper customer connections, increase employee motivation and transform the QA and training approach.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

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