KronoDesk
LiveAgent
Parakeet
Salesforce Service Cloud
Zendesk
SpiceCSM
Zoho Desk
Convoso
Stella Connect
Scorebuddy
PlayVox
Observe.AI
klaus
Genesys
Infobip
CallMiner Eureka
KronoDesk Stella ConnectBased on our record, Stella Connect seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Taking a look, https://stellaconnect.com/ (where the email came from) is a company that other firms use to collect feedback for customer service. So it might have actually been legitimate. Source: almost 2 years ago
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.
Parakeet - Cloud-based phone system with mobile app, designed for teams
PlayVox - With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.
Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
Observe.AI - Observe.AI is a top-rated platform that helps you to ensure high-quality call center customer services.