Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.
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Malcolm App's answer:
The product is more powerful
Malcolm App's answer:
Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.
Malcolm App's answer:
Malcolm App's answer:
Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)
Malcolm App's answer:
Companies and/or organisations who have a high and growing level of customer service activity
Malcolm App's answer:
Based on our record, nvALT seems to be more popular. It has been mentiond 10 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Note nvUltra, the successor to this program, has been in development/private beta for several years[1,2]. I've been meaning to make my own web-based version of Notational Velocity that adds a few novel features of my own. (Plus inspiration from apps like TaskPaper and Drafts) There are a lot of Notational Velocity clones; currently my favorite is: https://simplenote.com/ [1]:... - Source: Hacker News / about 2 months ago
I'm still happy with Apple Notes for its integration with all of Apple Apps, easy sharing with family members, etc. I have tamed it more as an ephemeral and quick Notes App. The notes that starts there are usually transferred to a more permanent and organized Plain-Text setup[1] (currently guardian-ed by Obsidian). If I had to replace Apple Notes, I'd look at either one of these; - https://simplenote.com -... - Source: Hacker News / about 2 months ago
I used to think like that, stored everything in Pinboard, tagged properly. I also used to use nvalt (https://brettterpstra.com/projects/nvalt/) for that as it had good search and I didn't have to switch to other tabs to search Pinboard. It felt good to "catalog" all this knowledge but in reality I never went back to it, just like bookmarks and I realized that if something is important enough I'll always be able to... - Source: Hacker News / over 1 year ago
One mobile and 2 laptop versions: - IOS Shortcuts that write specific style lines to bottom of scratch file that get processed - NVAlt : https://brettterpstra.com/projects/nvalt/. Source: almost 2 years ago
NvALT: https://brettterpstra.com/projects/nvalt/ Ubuntu's Unity Slackware (not technically dead at all, but it was so great, back in the day). Google Reader. - Source: Hacker News / about 2 years ago
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