Software Alternatives, Accelerators & Startups

Nimble VS Birdeye

Compare Nimble VS Birdeye and see what are their differences

Nimble logo Nimble

Nimble is the only solution to offer small businesses the best features of high-end CRM systems combined with the power of social media.

Birdeye logo Birdeye

#1 most trusted reputation and customer experience platform for local business
  • Nimble Landing page
    Landing page //
    2023-04-14

  • Birdeye Landing page
    Landing page //
    2021-03-08

Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Nimble

Website
nimble.com
$ Details
-
Platforms
-
Release Date
-

Birdeye

$ Details
paid Free Trial $299.0 / Monthly
Platforms
Browser iOS Windows Android
Release Date
2012 February

Nimble features and specs

No features have been listed yet.

Birdeye features and specs

  • Online Payments : Yes
  • Text Messaging: Yes
  • Review Management : Yes
  • Surveys: Yes
  • Reporting: Yes
  • Google Seller Ratings: Yes
  • Listings Management: Yes
  • Appointments : yes
  • Social: yes

Nimble videos

Nimble CRM Demo

More videos:

  • Review - Nimble Review - with Tom Vasel
  • Review - LewReview Ep 4: Nimble's Dumb Massive Loans

Birdeye videos

What is Birdeye?

More videos:

  • Review - Birdeye Review Julie
  • Demo - Meet Birdeye

Category Popularity

0-100% (relative to Nimble and Birdeye)
CRM
100 100%
0% 0
Reputation Management
0 0%
100% 100
Sales
100 100%
0% 0
Online Reviews
0 0%
100% 100

User comments

Share your experience with using Nimble and Birdeye. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Nimble and Birdeye

Nimble Reviews

Top 21 Salesforce’s Competitors and Alternatives
Nimble CRM is designed with the needs of SMBs in mind. Businesses can also use Nimble Prospector to manage contacts via email, social platforms, websites, and apps. Nimble has been named “Market Leading CRM for CX and Ease of Use” for nine consecutive years.
10 Best eCommerce CRM Softwares | eCommerce Solutions 2020
Nimble is a popular CRM tool that helps you (a company) build a better relationship with a customer. By providing you with customer engagement, sales insights, and data organization, you have everything you need to make necessary changes.
7 Salesforce Alternatives You Need To Check Out Now
It’s a bummer that Nimble, a platform winning at the integration game so far, has no integration with Outlook. However, Nimble provides a feature where you can export an Outlook CSV File and then import the same on your Nimble’s Outlook Importer.
Source: sprout24.com
9 Cheap Salesforce Alternatives that Make CRM as Simple as Amazon.com
Well I think Nimble is one of the best alternatives, but only for SMB type of companies. When talking about large enterprises, I think no one comes close to Salesforce. But the biggest issue with CRM (similarly to ecommerce platforms) is not the platform itself, but the extensions and integrations that you apply to it. At the end of the day you can have Nimble working better...

Birdeye Reviews

Tekpon Announces the Top Social Media Management Tools for Businesses
Birdeye platform offers a complete reputation management solution that enables businesses to collect, manage, and analyze customer reviews and feedback. With this tool, businesses can interact with their customers and take action on areas that need improvement, leading to enhanced customer satisfaction and loyalty. Additionally, businesses can monitor their online presence...
9 Best ManyChat Alternatives & Competitors in 2024
Birdeye provides live chat, social media messaging, surveys, and a help desk ticketing system with a greater scope than ManyChat. What differentiates Birdeye from other ManyChat alternatives is the lead generation and qualification support for sales teams. This messaging platform focuses on customer experiences, providing metrics and other insights for each step of the...
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Overall, Birdeye’s bird eye view is pointed at customer experiences. For this, the platform uses customer success metrics and KPIs connected with different steps of the buyer’s journey. As a Tawk.to alternative, this makes it worth considering for a wider range of businesses, especially if you need help in sales enablement.
Source: www.tidio.com
Review Generation Platforms: Which One Is Best for My Business?
How It Works: BirdEye brands itself as an all-in-one reputation management solution that pulls feedback from 250 online sources. It not only helps companies monitor, organize, respond to, and track reviews, but it also offers platform listening and analyzes negative reviews to find root causes of customer unhappiness. It’s easy to integrate into major CMS, CRM, and...
Compare 31 of the Best Online Reputation Management Software Services
BirdEye is an all-in-one platform. It drives your customers to become your marketing engine. With BirdEye, collecting new reviews from your customers is a breeze.

Social recommendations and mentions

Based on our record, Birdeye seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Nimble mentions (0)

We have not tracked any mentions of Nimble yet. Tracking of Nimble recommendations started around Mar 2021.

Birdeye mentions (6)

  • I used AI to answer 5000 Google reviews. This is what happened to my Google business rankings.
    WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: 11 months ago
  • Fake contractor reviews
    They could be using something like this though: https://birdeye.com. Source: about 1 year ago
  • Need a good CRM, help!
    I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 1 year ago
  • What is the best CRM for B2B wholesalers?
    I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 1 year ago
  • How can I expand my network at a young age?
    It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 1 year ago
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What are some alternatives?

When comparing Nimble and Birdeye, you can also consider the following products

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

Zoho CRM - Omnichannel CRM for Businesses of all sizes

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...

Freshsales CRM - A full-fledged CRM for high-velocity sales teams.

Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.