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NICE Workforce Optimization VS Tymeshift

Compare NICE Workforce Optimization VS Tymeshift and see what are their differences

Insightful.io
#1 Employee monitoring software that gives you unparalleled data about your team’s work habits. Take a deep dive into individual or organisational productivity metrics through real-time or historical data. featured
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NICE Workforce Optimization logo NICE Workforce Optimization

Learn how to increase productivity and manage better engagement with your employees. Provide the best service for your customers.

Tymeshift logo Tymeshift

Tymeshift is effortless WFM. an agent management software offering time tracking on tickets, general tasks, and other activities for Zendesk.
  • NICE Workforce Optimization Landing page
    Landing page //
    2023-10-18
  • Tymeshift Landing page
    Landing page //
    2023-10-14

Workforce management made easy.

Automate time-consuming chores. Collect better insights. Make great reports. And be sure that you always have the right people on the right channels, at the right time.

So power up your business with a full-stack WFM solution. Made exclusively for support teams using Zendesk.

NICE Workforce Optimization videos

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Tymeshift videos

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Tymeshift walkthrough - Get the full picture!

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Category Popularity

0-100% (relative to NICE Workforce Optimization and Tymeshift)

NICE Workforce Optimization

Tymeshift

Employee Scheduling
29 29%
Employee Scheduling
71% 71
Communication
54 54%
Communication
46% 46
Customer Support
23 23%
Customer Support
77% 77
Customer Service
37 37%
Customer Service
63% 63

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What are some alternatives?

When comparing NICE Workforce Optimization and Tymeshift, you can also consider the following products

Verint Workforce Optimization - Manage your workforce and drive performance so you can make better decisions, increase productivity and improve CX via staffing and performance solutions.

Assembled.com - A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.

Aspect EQ Workforce Optimization Suite - Workforce management, quality and performance management, analytics, cloud or on-premise

Surfboard - Simpler, smarter and fairer scheduling software for customer support teams at scale

Teleopti WFM - Humanize the workplace with intelligent automation from Teleopti. 100% committed to helping you optimize and engage your most important resource – your staff.

Calabrio ONE - Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

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