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NICE inContact VS YOCC

Compare NICE inContact VS YOCC and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

YOCC logo YOCC

Big V Telecom (Cloud Telephony Services) is one of the best cloud telephony companies in India, offering cloud telephony solution, toll free number, virtual number, much more.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • YOCC Landing page
    Landing page //
    2019-10-29

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

YOCC videos

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YOCC Explainer

More videos:

  • Review - YOCC - Single Number for Multiple Operation
  • Review - Mannequin Falcon YOCC 1/2017

Category Popularity

0-100% (relative to NICE inContact and YOCC)

NICE inContact

YOCC

Communication
100 100%
Communication
0% 0
Desktop Automation
0 0%
Desktop Automation
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Call Center Scripting Software
0 0%
Call Center Scripting Software
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and YOCC

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

YOCC Reviews

We have no reviews of YOCC yet.
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What are some alternatives?

When comparing NICE inContact and YOCC, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Survox - Survox offers phone survey software solutions for fully automated (IVR) and computer assisted interviewing (CATI).

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Custom IVR - Custom IVR development solution offers a notable reduction in overall cost of customer support without making compromise on the proficiency of customer relationship management.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

CT Developer Studio - IVR software for quickly implementing an IVR system into your business.

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