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NICE inContact VS Ventrilo

Compare NICE inContact VS Ventrilo and see what are their differences

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The platform for exceptional customer service at scale. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Ventrilo logo Ventrilo

Ventrilo is the next evolutionary step of Voice over IP (VoIP) group communications software.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Ventrilo Landing page
    Landing page //
    2021-07-22

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Ventrilo videos

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Forget Ventrilo & TeamSpeak, Mumble Rocks!

More videos:

  • Review - What Life is Like on my Ventrilo
  • Review - LifeOf Ventrilo (Had To) Review Episode-1

Category Popularity

0-100% (relative to NICE inContact and Ventrilo)

NICE inContact

Ventrilo

Communication
89 89%
Communication
11% 11
Enterprise Communication
97 97%
Enterprise Communication
3% 3
Group Chat & Notifications
0 0%
Group Chat & Notifications
100% 100
Customer Support
100 100%
Customer Support
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Ventrilo

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Ventrilo Reviews

We have no reviews of Ventrilo yet.
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What are some alternatives?

When comparing NICE inContact and Ventrilo, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Mumble - Mumble is an open source, low-latency, high quality voice chat software primarily intended for use...

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Discord - Step up your game with a modern voice & text chat app. Crystal clear voice, multiple server and channel support, mobile apps, and more.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

RaidCall - Free & Light. Setting up is fast and easy; with no need to rent or set up servers. Low CPU usage and minimum memory footprint allows for smooth, uninterrupted communication. im. Group Communication.

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