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NICE inContact VS Unily

Compare NICE inContact VS Unily and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Unily logo Unily

Unily is a cloud-based intranet solution designed by SharePoint consultancy BrightStarr.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Unily Landing page
    Landing page //
    2023-09-14

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Unily videos

+ Add

Unily Intranet Review

More videos:

  • Review - Unily and Microsoft Partner Together
  • Review - Unily Webinar Recording - Awesome Unily Business Benefits

Category Popularity

0-100% (relative to NICE inContact and Unily)

NICE inContact

Unily

Communication
73 73%
Communication
27% 27
Project Management
0 0%
Project Management
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Customer Support
100 100%
Customer Support
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Unily

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Unily Reviews

We have no reviews of Unily yet.
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What are some alternatives?

When comparing NICE inContact and Unily, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Communifire - Enterprise Social Collaboration Software

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Workplace by Facebook - Connect everyone in your company and turn ideas into action.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

DigitalChalk - Online Training Software and Learning Management System (LMS)

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