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NICE inContact VS Communifire

Compare NICE inContact VS Communifire and see what are their differences

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Seamless project management and collaboration for your team. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Communifire logo Communifire

Enterprise Social Collaboration Software
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Communifire Landing page
    Landing page //
    2023-07-17

Communifire is an Enterprise Social Collaboration platform, a more effective alternative to email and traditional intranets and a great way to reduce time spent in meetings. Empower employees to share ideas and collaborate on content while still retaining control over who can do and see what. Bring partners and customers in and limit them to just what they need to see to work closely with you. Everything a group needs is in one place with updates on all your groups coming to you in one place.

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Communifire videos

+ Add

Communifire Demo - High Level Tour

More videos:

  • Demo - Communifire Product Demo by Simplifilm
  • Tutorial - How to Use the Communifire Intranet Software Page Builder

Category Popularity

0-100% (relative to NICE inContact and Communifire)

NICE inContact

Communifire

Communication
66 66%
Communication
34% 34
Project Management
0 0%
Project Management
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Customer Support
100 100%
Customer Support
0% 0

User comments

Share your experience with using NICE inContact and Communifire. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Communifire

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Communifire Reviews

Kick Your SharePoint Addiction with 12 Powerful Alternatives
Communifire’s pricing starts at $10 per user per month, but only for groups between 15 and 100 users. Customers are required to have at least 15 users to set up Communifire. If you have more than 100, you’ll have to get in touch for a custom quote.
Source: blog.continu.co

Social recommendations and mentions

Based on our record, Communifire seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

NICE inContact mentions (0)

We have not tracked any mentions of NICE inContact yet. Tracking of NICE inContact recommendations started around Mar 2021.

Communifire mentions (1)

  • What intranet solution would you use if you can build it from scratch?
    Check out http://axerosolutions.com/ they offer an on-premise option. Source: 12 months ago

What are some alternatives?

When comparing NICE inContact and Communifire, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Unily - Unily is a cloud-based intranet solution designed by SharePoint consultancy BrightStarr.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Workplace by Facebook - Connect everyone in your company and turn ideas into action.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

DigitalChalk - Online Training Software and Learning Management System (LMS)

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