Software Alternatives, Accelerators & Startups

NICE inContact VS Table Duck

Compare NICE inContact VS Table Duck and see what are their differences

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Table Duck logo Table Duck

Customer support automation made easy
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Table Duck Landing page
    Landing page //
    2022-01-24

Table Duck is an omnichannel communication platform to manage and automate all your customer conversations in one place.

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Table Duck videos

No Table Duck videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to NICE inContact and Table Duck)
Communication
100 100%
0% 0
Help Desk
0 0%
100% 100
Enterprise Communication
100 100%
0% 0
Customer Support
91 91%
9% 9

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Table Duck

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

Table Duck Reviews

We have no reviews of Table Duck yet.
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Social recommendations and mentions

Based on our record, Table Duck seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

NICE inContact mentions (0)

We have not tracked any mentions of NICE inContact yet. Tracking of NICE inContact recommendations started around Mar 2021.

Table Duck mentions (12)

  • Integrating Your Brand Into Streamlined Customer Conversations
    Exclusively written for https://tableduck.com by Anna Laine. Source: almost 2 years ago
  • Top 10 alternatives to Tidio as a customer communcations platform for small business owners
    Finding the best customer communications platform that fits best with your company relies on many factors. First, get your requirements clear. Some businesses have more advanced requirements than other business. When you have your requirements clear, go and sign up for free trials at multiple customer communications platform providers. With these free trials you can test and see what solution fits best. Source: about 2 years ago
  • How to improve customer service by having a great FAQ page
    At Table Duck we use Conversational AI to analyse and track what customer conversations are all about. Conversational AI is a technology that understands human language. The AI reads all the conversations and basically labels the topics or questions asked in the conversation automatically. This saves a lot of time because you don’t have to label every conversation. Source: about 2 years ago
  • Happy customers
    #customerservice #customersatisfaction #smallbsuinessowner #smallbusiness. Source: over 2 years ago
  • Stay healthy, save time and use some automation 😀
    Stay healthy, save time and use some automation 😀. Chatbots can be a true life saver if you're running a small business and you get overwhelmed by customer inquiries. Source: over 2 years ago
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What are some alternatives?

When comparing NICE inContact and Table Duck, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

SupportYourApp - Connecting talented people with the blooming IT industry to help them grow faster by outsourcing support.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

UJET - UJET brings joy to customer support by helping companies resolve problems faster.