Table Duck Reviews and details

Social recommendations and mentions

• Integrating Your Brand Into Streamlined Customer Conversations

  Exclusively written for https://tableduck.com by Anna Laine. Source: over 1 year ago

• Top 10 alternatives to Tidio as a customer communcations platform for small business owners

  Finding the best customer communications platform that fits best with your company relies on many factors. First, get your requirements clear. Some businesses have more advanced requirements than other business. When you have your requirements clear, go and sign up for free trials at multiple customer communications platform providers. With these free trials you can test and see what solution fits best. Source: about 2 years ago

• How to improve customer service by having a great FAQ page

  At Table Duck we use Conversational AI to analyse and track what customer conversations are all about. Conversational AI is a technology that understands human language. The AI reads all the conversations and basically labels the topics or questions asked in the conversation automatically. This saves a lot of time because you don’t have to label every conversation. Source: about 2 years ago

• Happy customers

  #customerservice #customersatisfaction #smallbsuinessowner #smallbusiness. Source: over 2 years ago

• Stay healthy, save time and use some automation 😀

  Stay healthy, save time and use some automation 😀. Chatbots can be a true life saver if you're running a small business and you get overwhelmed by customer inquiries. Source: over 2 years ago

• How Conversational AI boosts Customer Experience

  At Table Duck, we’ve created a live chat widget with social messaging handover. Basically it means that customers can shift their conversation to one of the preferred social media messaging channels. This is especially relevant when a conversation needs human agent interaction but the agent is not able to reply instantly. Remember, when a conversation is handed over to a social media messaging channel, the live... Source: over 2 years ago

• More happy customers leads to more business

  #customerexperience #customerservice #smallbusiness #entrepreneur. Source: over 2 years ago

• Conversational Commerce isn't just a trend, it's a customer expectation

  Conversational Commerce isn’t just a trend, it’s a customer expectation. Is your business ready for Conversational Commerce? Source: over 2 years ago

• Customer success is your success

  Providing great customer experiences helps your customers reach their goals. This boosts customer loyalty, which in turn boosts your business. Source: over 2 years ago

• 5 Reasons why live chat matters to your business

  Live chat can also be a great qualifier to pre-qualify leads and send them to the right person or department to be handled. The great part is that by using chatbots and AI, the majority of these conversations can be automated. Only when the chatbot doesn’t understand, conversations will be handed over to a human agent. Source: over 2 years ago

• Live chat is the #1 service channel for online shoppers

  Have you implemented live chat on your eCommerce website already? It's a great way to service your customers and to convert website visitors into buying customers. Source: over 2 years ago

• Why flow builders ruin the customer experience in messaging automation

  Table Duck is a customer conversation automation tool especially designed for small and medium-sized businesses. It uses Conversational AI and NLU to create open, automated conversations that impress customers, but without you doing the hard work of setting up and training the NLU engine. Source: almost 3 years ago